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Manufacturer communication · Service campaign

Hyundai service campaign 9C3

Hyundai filed this with NHTSA as a service campaign dated Oct 30, 2025, received Oct 28, 2025, about the engine — 4 documents under this number: 9C3 OL, 25-01-052H DCS, 25-01-052H TSB, 25-01-052H DN. It names 2 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain 2025MY Santa Cruz (NXT) and Santa Fe (MX5A) vehicles equipped with the 2.5T-GDI Theta III engine may exhibit coolant residue on the back side (exhaust side) of the engine caused by a crack in the cylinder block. The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exceed Federal and California standards.

Manufacturer campaign id 9C3 Kind Service campaign Manufacturer date Oct 30, 2025 Received by NHTSA Oct 28, 2025 Components Engine First dated Oct 21, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9C3 OLService campaignOct 30, 202511024690not yet checked
25-01-052H DCSService campaignOct 21, 202511024539not yet checked
25-01-052H TSBService campaignOct 21, 202511024509not yet checked
25-01-052H DNService campaignOct 21, 202511024508not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 9C3 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9C3 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 9C3 cover?

The manufacturer filed it against 2 model years: 2025 Hyundai Santa Cruz, 2025 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.