Honda bulletin ATI&11272023901
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Nov 27, 2023, received Dec 7, 2023, about the visibility/wiper. It names 7 model years (2017–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ATI&11272023901 | Service bulletin | Nov 27, 2023 | 10246394 | PDF, 51 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the power window devices and controls for the 2023 Ridgeline →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 1,272 complaints with NHTSA since 2015.
On the 2017 Honda Ridgeline, the 12 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 36,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
2022 Honda Ridgeline. Consumer writes in regard to driver side window malfunction. The consumer stated while driving the vehicle lost power. The malfunction indicator light illuminated. There was no engine RPM response to the throttle pedal application. The engine would increase/decrease the RPM with speed. The max speed was 35.
2022 Honda Ridgeline · Visibility/Wiper · filed with NHTSA Jun 1, 2022 · ODI 11466903
Rear window cracked for no reason. Was using the defroster at the time. Entire glass panel shattered in place. Stopped at a stop light surrounded by traffic that was also stopped. Heard what sounded like an explosion. Rear window had a concave area on the inside which seemed to be the epicenter of the cracking.
2017 Honda Ridgeline · Visibility/Wiper · filed with NHTSA Oct 11, 2017 · ODI 11032935
My dashboard on my 2019 Honda Ridgeline is melting. It causes a glare that is reflected off of the windshield and into the drivers eyes. The Honda factory representative said they will not replace it! This vehicle is only three months old with 4302 miles on the odometer!
2019 Honda Ridgeline · Visibility/Wiper · filed with NHTSA May 7, 2019 · ODI 11205964
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group19 other manufacturer communications filed against the Honda Ridgeline under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Honda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ATI&01202026901 | Other | Jan 21, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearvie… |
| A23-050 | Service bulletin | Aug 7, 2024 | Service Bulletin - Honda has received customer complaints of the air conditioning system not blowing cold air due to an Oil/Refrigerant leak… |
| ATI&04082024905 | Service bulletin | Apr 8, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines… |
| ATI&03212024904 | Service bulletin | Mar 21, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines… |
| ATI&02292024902 | Service bulletin | Feb 29, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines… |
| ATI&02202024901 | Service bulletin | Feb 20, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines… |
| ATI&02152024906 | Service bulletin | Feb 15, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power w… |
| ATI&02012024905 | Service bulletin | Feb 1, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power w… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ATI&11272023901 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ATI&11272023901 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ATI&11272023901 cover?
The manufacturer filed it against 7 model years: 2023 Honda Ridgeline, 2022 Honda Ridgeline, 2021 Honda Ridgeline, 2020 Honda Ridgeline, 2019 Honda Ridgeline, 2018 Honda Ridgeline and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.