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Manufacturer communication · Service bulletin

Honda bulletin ATI&04082024905

Honda filed this with NHTSA as a service bulletin dated Apr 8, 2024, received Apr 17, 2024, about the visibility. It names 19 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Apr 8, 2024 Received by NHTSA Apr 17, 2024 Components Visibility

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&04082024905Service bulletinApr 8, 202410253299not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&04082024905 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&04082024905 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does ATI&04082024905 cover?

The manufacturer filed it against 19 model years: 2023 Honda Passport, 2022 Honda Passport, 2021 Honda Passport, 2020 Honda Passport, 2019 Honda Passport, 2022 Honda Pilot and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.