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Manufacturer communication · Service bulletin

Honda bulletin ATI&11082023901

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Nov 8, 2023, received Nov 16, 2023, about the visibility/wiper. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Nov 8, 2023 Received by NHTSA Nov 16, 2023 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&11082023901Service bulletinNov 8, 202310245267PDF, 50 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Honda bulletins for the Ridgeline

A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 133 complaints with NHTSA since 2015.

When traveling at night the high beams will not stay on...they flicker on and off at random intervals

2023 Honda Ridgeline · Visibility/Wiper · filed with NHTSA Jun 4, 2023 · ODI 11525317

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

19 other manufacturer communications filed against the Honda Ridgeline under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&01202026901OtherJan 21, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearvie…
A23-050Service bulletinAug 7, 2024Service Bulletin - Honda has received customer complaints of the air conditioning system not blowing cold air due to an Oil/Refrigerant leak…
ATI&04082024905Service bulletinApr 8, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines…
ATI&03212024904Service bulletinMar 21, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines…
ATI&02292024902Service bulletinFeb 29, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines…
ATI&02202024901Service bulletinFeb 20, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines…
ATI&02152024906Service bulletinFeb 15, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power w…
ATI&02012024905Service bulletinFeb 1, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power w…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&11082023901 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&11082023901 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&11082023901 cover?

The manufacturer filed it against 1 model year: 2023 Honda Ridgeline. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.