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Manufacturer communication · Other

Honda bulletin ATI&09122024904

Honda filed this with NHTSA as a manufacturer communication dated Sep 12, 2024, received Sep 18, 2024, about the electrical system. It names 9 model years (2020–2023). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.

Kind Other Manufacturer date Sep 12, 2024 Received by NHTSA Sep 18, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
ATI&09122024904OtherSep 12, 202411007887

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&09122024904 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&09122024904 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does ATI&09122024904 cover?

The manufacturer filed it against 9 model years: 2022 Honda CR-V, 2021 Honda CR-V, 2020 Honda CR-V, 2021 Honda Civic, 2020 Honda Civic, 2023 Honda Passport and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.