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Manufacturer communication · Service bulletin

Honda bulletin A26-024

What it saysSiri stops working when touching the display to interact with Wireless CarPlay. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Sep 25, 2026, received Oct 1, 2026, about the electrical system. It names 2 model years (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Bulletin -Siri stops working when touching the display to interact with Wireless CarPlay. Siri can also freeze when reading a text message or when inputting a destination in Apple Maps.

Kind Service bulletin Manufacturer date Sep 25, 2026 Received by NHTSA Oct 1, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A26-024Service bulletinSep 25, 202611037708PDF, 239 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
0100A1Update audio unit software (Includes DTC clear)0.5 hrs

Read by machine from the document NHTSA serves (4 pages), read Oct 2, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 161 complaints with NHTSA since 2015. 31 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Driving and all of sudden rear windshield shattered glass flying scared me! Took it dealership and technician inspected vehicle and quoted that it shattered due to wires getting hot and shattered the glass. Of course isn't covered on my insurance but other consumers having same problems.

2026 Honda HR-V · Electrical System · filed with NHTSA Jul 8, 2026

The contact owns a 2026 Honda CR-V Hybrid. The contact stated that upon pulling into the driveway, the contact noticed an abnormal sound coming from the front driver's side of the vehicle, where the battery was located.

2026 Honda CR-V · Electrical System · filed with NHTSA Mar 30, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

35 other manufacturer communications filed against these Honda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
AATS30566OtherApr 7, 2026Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's…
ONL6ZS10312025OtherOct 31, 2025Owner Notification Letter - Due to an error with the CAN settings, the vehicle’s Event Data Recorder (EDR) might not record brake switch fun…
AEBM09192025904OtherSep 19, 2025Dealer Message - American Honda is announcing a product update for certain 2026 CR-V vehicles due to a software programming issue that may p…
A25-085Service bulletinSep 19, 2025Service Bulletin - Due to an error with the CAN settings, the vehicle’s Event Data Recorder (EDR) might not record brake switch function and…
A25-071Service bulletinSep 5, 2025Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittentl…
A25-072Service bulletinAug 13, 2025Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittentl…
AA29051OtherAug 4, 2025Tech Line - Customers may experience error code S001 with their audio unit. The vehicle may also have DTC B2B05-92 CAN Gateway error stored…
ATI&04152025902OtherApr 15, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda A26-024 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A26-024 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A26-024 cover?

The manufacturer filed it against 2 model years: 2026 Honda CR-V, 2026 Honda HR-V. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.