Honda bulletin A23090A
What it saysService News - Several customers have reported loose or unset weatherstrips at the door sash. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Sep 12, 2023, received Sep 21, 2023, about the structure. It names 8 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService News - Several customers have reported loose or unset weatherstrips at the door sash. When a car comes in with this condition, you can successfully reinstall an undamaged weatherstrip back in place until permanent countermeasure parts are available.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A23090A | Service bulletin | Sep 12, 2023 | 10242568 | PDF, 200 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 5,359 complaints with NHTSA since 2015.
In less than 5,000 miles i've had 2 cracked windshields that show no sign of pebble or stone impact and cracked while the car was not being driven. Both cracks started in approx. the same place of the left and right side pillars. Each instance costs approx. $1400 to replace the windshield (includes camera recal).
2018 Honda Accord · Structure · filed with NHTSA Jul 3, 2019 · ODI 11229312
The paint is defective , the clear coat is peeling off a lot of scratches all over the body of the vehicle in many places .the is 2020 and has less than 1400 miles. About 6 months old garage kept
2020 Honda Accord · Structure · filed with NHTSA Apr 26, 2021 · ODI 11414001
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group43 other manufacturer communications filed against these Honda models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A26-069 | Service bulletin | Jul 7, 2026 | Service Bulletin - A vibration or rattle noise coming from the front passenger-side dashboard area while driving due to the noise potentiall… |
| A23-094 | Service bulletin | Apr 22, 2026 | Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low s… |
| ATI&02262026901 | Other | Feb 26, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from t… |
| ATI&02102026901 | Other | Feb 11, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from t… |
| ATI&01162026902 | Other | Jan 16, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2026 Civic Touring, Sport Touring & Si vehicles with a c… |
| ATI&01052026904 | Other | Jan 5, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2026 Civic Touring, Sport Touring & Si vehicles with a c… |
| A20030B | Other | Jun 6, 2025 | Service News - Honda has received reports of broken fuel fill door clips. From our investigation, Honda has found that the reason could be c… |
| A25-009 | Service bulletin | Jan 30, 2025 | Service Bulletin - The door weatherstripping is loose or not set at the top of the door frame due to the customer grabbing the top of the do… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda A23090A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A23090A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does A23090A cover?
The manufacturer filed it against 8 model years: 2023 Honda Accord, 2022 Honda Accord, 2021 Honda Accord, 2020 Honda Accord, 2019 Honda Accord, 2018 Honda Accord and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.