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Manufacturer communication · Other

Honda bulletin A20030B

What it saysService News - Honda has received reports of broken fuel fill door clips. NHTSA’s full summary ↓

Honda filed this with NHTSA as a manufacturer communication dated Jun 6, 2025, received Apr 2, 2020, about the structure — 3 documents under this number. It names 12 model years (2018–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service News - Honda has received reports of broken fuel fill door clips. From our investigation, Honda has found that the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip. To fix this issue, the fuel fill door clip must be replaced.

Kind Other (also filed as Service bulletin) Manufacturer date Jun 6, 2025 Received by NHTSA Apr 2, 2020 Components Structure, Fuel/Propulsion System First dated Mar 27, 2020

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A20030BOtherJun 6, 202511019865PDF, 88 KB
A20030BOtherMay 2, 202511019242PDF, 130 KB
A20030BService bulletinMar 27, 202010173162PDF, 135 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2020 Accord →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 12 model years this bulletin names have filed 6,389 complaints with NHTSA since 2015. 928 of them name Fuel/Propulsion System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Honda Accord, the 126 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 85,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving 55 MPH, the vehicle suddenly shutoff with the check engine warning light flashing on the instrument panel. The contact pulled over to the side of the road and the vehicle was restarted. The warning light was off after the vehicle was restarted.

2025 Honda Civic · Fuel/Propulsion System · filed with NHTSA Oct 22, 2026 · ODI 11773045

Less than 6 month old 2025 Honda Civic Type R, with structural issues. hatchback holding water after it rains and rear passenger door doing the same. Rear hatch has condensentation on inside window anytime it rains. They want a $160 diagnostic fee to look at it for something that clearly is a warranty covered issue

2025 Honda Civic · Structure · filed with NHTSA Sep 19, 2026 · ODI 11765474

In less than 5,000 miles i've had 2 cracked windshields that show no sign of pebble or stone impact and cracked while the car was not being driven. Both cracks started in approx. the same place of the left and right side pillars. Each instance costs approx. $1400 to replace the windshield (includes camera recal).

2018 Honda Accord · Structure · filed with NHTSA Jul 3, 2019 · ODI 11229312

In depth: 2020 Honda Accord fuel system problems → · 2019 Honda Accord fuel system problems → · 2018 Honda Accord fuel system problems → · 2024 Honda CR-V fuel system problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

63 other manufacturer communications filed against these Honda models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
A26-069Service bulletinJul 7, 2026Service Bulletin - A vibration or rattle noise coming from the front passenger-side dashboard area while driving due to the noise potentiall…
A23-094Service bulletinApr 22, 2026Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low s…
ATI&03312026902OtherMar 31, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 CR-Vs with a customer complaint of the power tailga…
ATI&02262026901OtherFeb 26, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from t…
ATI&02162026903OtherFeb 17, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025-2026 HR-Vs with a customer complaint of the front door n…
ATI&02102026901OtherFeb 11, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from t…
ATI&01282026905OtherJan 29, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025-2026 HR-Vs with a customer complaint of the front door n…
ATI&01162026902OtherJan 16, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2026 Civic Touring, Sport Touring & Si vehicles with a c…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda A20030B a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A20030B repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does A20030B cover?

The manufacturer filed it against 12 model years: 2020 Honda Accord, 2019 Honda Accord, 2018 Honda Accord, 2025 Honda CR-V, 2024 Honda CR-V, 2025 Honda Civic and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.