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Manufacturer communication · Service campaign

GMC service campaign N252499750

What it saysCertain vehicles listed above may have a condition in which the front brake lines are below torque specification. NHTSA’s full summary ↓

GMC filed this with NHTSA as a service campaign dated Apr 14, 2025, about the service brakes. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers will inspect and if necessary, correct the front brake line torque to specification.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Certain vehicles listed above may have a condition in which the front brake lines are below torque specification. Dealers will inspect and if necessary, correct the front brake line torque to specification.

Kind Service campaign Manufacturer date Apr 14, 2025 Received by NHTSA Apr 14, 2025 Components Service Brakes

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N252499750Service campaignApr 14, 202511016957PDF, 159 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 13 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

7 other manufacturer communications filed against the GMC Hummer EV under the same component group (service brakes), newest first.

NumberKindDatedNHTSA’s summary
24-NA-048Service bulletinFeb 6, 2025This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine…
25-NA-003Service bulletinJan 30, 2025This service bulletin provides repair information to correct a customer concern of a rattle type noise heard from the brake pedal area.
24-NA-045Service bulletinDec 19, 2024This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes App…
PIT6296Service bulletinDec 9, 2024This Preliminary information communicates that a software update will be released to correct a false setting U164E from setting in the elect…
N242473130Service campaignNov 14, 2024Service Update. On certain vehicles, there may be debris/machining chips in the rear knuckles. Dealers will inspect, and if necessary, reta…
23-NA-149Service bulletinOct 26, 2024This technical bulletin provides a procedure to correct the condition of Trailer Brake Disabled and/or DTC C1114 Stored During Pulling a Tra…
PIT6212BService bulletinOct 25, 2024This Preliminary information communicates an issue with the Hydrastar Electric Over Hydraulic trailer brake system causing a voltage spike i…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N252499750 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N252499750 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252499750 cover?

The manufacturer filed it against 1 model year: 2025 GMC Hummer EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.