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Manufacturer communication · Service campaign

Genesis service campaign SERVICE CAMPAIGN T57G

Genesis filed this with NHTSA as a service campaign dated Aug 23, 2024, received Sep 3, 2024, about the fuel/propulsion system — 1 document under this number: 24-01-070G. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain GV60 (JW1 EV) vehicles may exhibit a condition where DTC P1AA900 becomes active after charging. The Battery Management System (BMS) software logic could cause an HV battery cell voltage to be misread under specific conditions resulting in a false-positive DTC P1AA900, MIL on, and 80% maximum HV battery charge limit. There is no other effect on the vehicle and all systems remain operational. Regardless of whether the vehicle has an active DTC P1AA900 or not, follow the procedure in this TSB to update the software for the Battery Management System (BMS).

Manufacturer campaign id SERVICE CAMPAIGN T57G Kind Service campaign Manufacturer date Aug 23, 2024 Received by NHTSA Sep 3, 2024 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-01-070GService campaignAug 23, 202411006836not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis SERVICE CAMPAIGN T57G a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SERVICE CAMPAIGN T57G repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SERVICE CAMPAIGN T57G cover?

The manufacturer filed it against 2 model years: 2024 Genesis GV60, 2023 Genesis GV60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.