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Manufacturer communication · Service campaign

Freightliner service campaign ICI24-023

Freightliner filed this with NHTSA as a service campaign dated Jun 24, 2024, received Jun 27, 2024, about the electrical system. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Revised Important Campaign Information letter for SF681 – Revised Programming Instructions. SF681 A-C: Software Programming, beginning on page 21 of the campaign bulletin.

Manufacturer campaign id ICI24-023 Kind Service campaign Manufacturer date Jun 24, 2024 Received by NHTSA Jun 27, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ICI24-023Service campaignJun 24, 202411002431not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2023 Freightliner E-Cascadia; 2024 Freightliner E-Cascadia.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Freightliner ICI24-023 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the ICI24-023 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does ICI24-023 cover?

The manufacturer filed it against 2 model years: 2023 Freightliner E-Cascadia, 2024 Freightliner E-Cascadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.