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Manufacturer communication · Service bulletin

Ford bulletin TSB 25-2383

What it saysThis article supersedes TSB 22-2224 to update labor times from M-time to AP-time and add a limit. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Aug 20, 2025, received Aug 26, 2025, about the power train. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Superseded. Ford replaced this bulletin with TSB 26-2304 dated Jul 1, 2026. Read that one first; this page stays as the record of what was filed under TSB 25-2383.
Built on or before 12 May 2022 “Built On Or Before 12-May-2022”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

This article supersedes TSB 22-2224 to update labor times from M-time to AP-time and add a limit. Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) with no diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).

Kind Service bulletin Manufacturer date Aug 20, 2025 Received by NHTSA Aug 26, 2025 Components Power Train Supersedes TSB 22-2224 (no filing at NHTSA under that number) Superseded by TSB 26-2304 (Jul 1, 2026)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 25-2383Service bulletinAug 20, 202511022147PDF, 121 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
252383A—0.3 hrs
AP252383BActual Time Up To0.5 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 2,129 complaints with NHTSA since 2015. 693 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2021 Ford F-150, the 88 owners who gave an odometer reading for Power Train reported it at a median of 58,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Passenger side rear axle retention bolt sheared off. Discovered during routine maintenance / tire rotation. Unknown how safety was at risk -- dealer told me once discovered that the vehicle would be repaired under warranty, and they could do in 24 hours, so no discussion about unsafe to drive as others have reported they were told.

2022 Ford F-150 · Power Train · filed with NHTSA Nov 20, 2022 · ODI 11494333

The Check Engine Light illuminated and brought to Ford dealer. Was advised it has code P237C which is a failed Exhaust Heat Exchanger, dealer ordered part # ML3Z5A212W. There is no coolant leak visible from the failed part.

2021 Ford F-150 · Power Train · filed with NHTSA May 3, 2022 · ODI 11463289

In depth: 2022 Ford F-150 transmission and drivetrain problems → · 2021 Ford F-150 transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

124 other manufacturer communications filed against the Ford F-150 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2436Service bulletinOct 30, 2026Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul…
TSB 26-2448Service bulletinOct 27, 2026This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi…
TSB 26-2408 v2Service bulletinOct 22, 2026This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W…
TSB 26-2431Service bulletinOct 21, 2026This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo…
TSB 26-2408Service bulletinSep 22, 2026This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to…
26E03EmissionsSep 17, 2026Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update
TSB 26-2395Service bulletinAug 26, 2026This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an…
TSB 26-2360Service bulletinAug 5, 2026Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 25-2383 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 25-2383 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 25-2383 cover?

The manufacturer filed it against 2 model years: 2022 Ford F-150, 2021 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 12 May 2022 — the build date is on the certification label in the driver’s door jamb.