Ford bulletin TSB 25-2355
What it saysThis article supersedes TSB 23-2407 to update the Service Procedure and the labor operations from M-time to AP-time and add a limit. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 29, 2025, received Sep 3, 2025, about the electrical system. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 23-2407 to update the Service Procedure and the labor operations from M-time to AP-time and add a limit. Some of the vehicles listed in the Model Statement above, may exhibit a "Pro Power Onboard Unavailable" message in the vehicle center display screen with diagnostic trouble Code (DTC) B15DA:09 in the Body Control Module (BCM). This may be due to the software level of the BCM and powertrain control module (PCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
Trouble codes it names: B15DA
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2355 | Service bulletin | Aug 29, 2025 | 11022390 | PDF, 123 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252355A | 2021-2022 F-150: Retrieve DTCs And Reprogram The PCM And BCM | 0.5 hrs |
| AP252355B | Actual Time Up To | 0.6 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 2,129 complaints with NHTSA since 2015. 1,066 of them name Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford F-150, the 88 owners who gave an odometer reading for Power Train reported it at a median of 58,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Passenger side rear axle retention bolt sheared off. Discovered during routine maintenance / tire rotation. Unknown how safety was at risk -- dealer told me once discovered that the vehicle would be repaired under warranty, and they could do in 24 hours, so no discussion about unsafe to drive as others have reported they were told.
2022 Ford F-150 · Power Train · filed with NHTSA Nov 20, 2022 · ODI 11494333
1. The back up brake assistant is not working. This has been defective since August 2022. It caused me to have an accident running into a post, filing an insurance claim for repairs. I have taken it to 2 different Ford dealers for service and to get the back up brake fixed. No resolve from FORD. 2.
2022 Ford F-150 · Electrical System · filed with NHTSA Nov 16, 2022 · ODI 11493760
The F150 7pin flat The brake pin does not operate properly, fails to get signal from brake pedal. While pulling 6000lb trailer the trailer brakes failed to operate. I currently have a dealer app. On Feb 23 for a safety recall on this truck. They told me they would look at 7 pin at that time
2021 Ford F-150 · Electrical System · filed with NHTSA Feb 19, 2022 · ODI 11453003
In depth: 2022 Ford F-150 transmission and drivetrain problems → · 2022 Ford F-150 electrical problems → · 2021 Ford F-150 transmission and drivetrain problems → · 2021 Ford F-150 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group166 other manufacturer communications filed against the Ford F-150 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| 25E10-S1 | Emissions | Sep 30, 2026 | NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-20… |
| SSM 55208 | Service bulletin | Sep 25, 2026 | Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co… |
| TCU-26.2.11.5 | Over-the-air update | Sep 24, 2026 | Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly… |
| SYNC-26.2.8.5 | Over-the-air update | Sep 18, 2026 | 26C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it |
| TCU-26.2.12.2.1 | Over-the-air update | Sep 17, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2355 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2355 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2355 cover?
The manufacturer filed it against 2 model years: 2022 Ford F-150, 2021 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.