Ford bulletin TSB 25-2278
What it saysSome of the vehicles listed in the Model statement above may exhibit the condition that the traction control feature cannot be turned off/disabled through the vehicles center display screen. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 25, 2025, received Jul 1, 2025, about the fuel/propulsion system. It names 1 model year (2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford Mustang Mach-E bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome of the vehicles listed in the Model statement above may exhibit the condition that the traction control feature cannot be turned off/disabled through the vehicles center display screen. Customers will see the soft button slide to the off position, then re-enable itself a couple seconds later. This may be due to the software in the instrument panel cluster (IPC).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2278 | Service bulletin | Jun 25, 2025 | 11019888 | PDF, 180 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| AP252278A | Actual Time Up To | 3.2 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for the Mustang Mach-E
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 347 complaints with NHTSA since 2015. 138 of them name Power Train, Fuel/Propulsion System, Vehicle Speed Control — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group5 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54995 | Service bulletin | Jul 9, 2026 | Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) ma… |
| SSM 54991 | Service bulletin | Jul 8, 2026 | Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) ma… |
| TSB 25-2622 | Service bulletin | Jan 17, 2026 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Stuck in park * "Service Ve… |
| SSM 54388 | Service bulletin | Nov 18, 2025 | Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature c… |
| SSM 54334 | Service bulletin | Oct 28, 2025 | Some 2023-2025 Mustang Mach-E vehicles equipped with a lithium iron phosphate (LFP) standard range battery (minor feature code HTHAH) built… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2278 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2278 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2278 cover?
The manufacturer filed it against 1 model year: 2021 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.