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Federal filingsHome›Bulletins›Ford› TSB 25-2023
Manufacturer communication · Service bulletin · 2 brands

Ford bulletin TSB 25-2023

What it says"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated MIL with DTCs P0751, P0752… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Feb 11, 2025. It names 8 model years across Ford and Lincoln (2018–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Superseded. Ford replaced this bulletin with TSB 25-2132 dated Apr 18, 2025. Read that one first; this page stays as the record of what was filed under TSB 25-2023.

"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Harsh engagement • Delayed engagement • Harsh shift • Delayed shift • Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM"

Trouble codes it names: P0729 P0731 P0732 P0733 P0734 P0735 P0736 P0751 P0752 P0756 P0757 P0761 P0762 P0766 P0767 P076F P0771 P0772 P07D9 P07F6 P07F7 P2700 P2701 P2702 P2703 P2704 P2705 P2707 P2708

Kind Service bulletin Manufacturer date Feb 11, 2025 Received by NHTSA Feb 11, 2025 Components — Superseded by TSB 25-2132 (Apr 18, 2025)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 25-2023Service bulletinFeb 11, 202511014143PDF, 917 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 1,767 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 25-2023 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 25-2023 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 25-2023 cover?

The manufacturer filed it against 8 model years across 2 brands (Ford and Lincoln): 2021 Ford Expedition, 2020 Ford Expedition, 2019 Ford Expedition, 2018 Ford Expedition, 2021 Lincoln Navigator, 2020 Lincoln Navigator and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.