Ford bulletin TSB 24-2044
What it saysThis article supersedes TSB 23-2181 to add 2024 vehicle model year. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 22, 2024, received Mar 7, 2024, about the equipment. It names 10 model years across Ford and Lincoln (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 23-2181 to add 2024 vehicle model year. Some 2020-2024 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2044 | Service bulletin | Feb 22, 2024 | 10251468 | PDF, 740 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 5 model years
Lincoln 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 2,326 complaints with NHTSA since 2015. 13 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
In addition to the recall for the C-pillar appliques and window division bars (NHTSA ID Number: 25V407000), the chrome trim piece directly below the window also suffers from insufficient adhesive bonding. See the photo below. It came lose while driving at high speeds
2024 Lincoln Aviator · Structure · filed with NHTSA Nov 18, 2025
leather wrapped dash panel delaminated from base on passenger side and curls up into windshield area blocking view and possibly obstucting air bag deployment on passenger side
2022 Ford Explorer · Structure · filed with NHTSA Jun 23, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group20 other manufacturer communications filed against these Ford models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| 22M03 S1 | Service bulletin | Apr 12, 2024 | Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or… |
| 22G07 S1 | Service bulletin | Apr 1, 2024 | Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic… |
| SSM 52390 | Service bulletin | Mar 26, 2024 | Some 2023-2024 Explorer vehicles built on or after 31-Jul-2023… |
| SSM 52351 | Service bulletin | Mar 13, 2024 | Certain 2023-2024 Explorer vehicle trim levels built on or after 6-Feb-2023 are no longer equipped with the rear heating ventilation and air… |
| TSB 23-2347 | Service bulletin | Nov 10, 2023 | This article supersedes TSB 23-2279 to update the Service Procedure. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid en… |
| TSB 23-2307 | Service bulletin | Oct 5, 2023 | Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Ex… |
| TSB 23-2301 | Service bulletin | Sep 28, 2023 | Some 2022-2023 Explorer vehicles built on or before 01-Jun-2023 may exhibit a buzz/vibration/rattle from the center left of the IP during ti… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2044 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2044 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2044 cover?
The manufacturer filed it against 10 model years across 2 brands (Ford and Lincoln): 2024 Ford Explorer, 2023 Ford Explorer, 2022 Ford Explorer, 2021 Ford Explorer, 2020 Ford Explorer, 2024 Lincoln Aviator and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.