Ford bulletin SSM 52269
What it says2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 16, 2024, received Feb 23, 2024, about the equipment. It names 16 model years across Ford and Lincoln (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52269 | Service bulletin | Feb 16, 2024 | 10250526 | PDF, 52 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themFord 9 model years
Lincoln 7 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 1,451 complaints with NHTSA since 2015. 56 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, the rear hatch independently opened without warning. The contact also stated that the hatch would independently close shut while loading items into the vehicle. The contact stated that he had been struck on the head several times due to the failure.
2022 Ford Escape · Structure · filed with NHTSA Nov 17, 2023
The rear portion of the moonroof on the vehicle, spontaneous imploded while sitting in the parking area in the middle of the night we have video evidence to prove that nothing happened to the vehicle during the night, and it also appears that the moonroof imploded from the inside as it expanded towards the outside of the body
2022 Lincoln Navigator · Structure · filed with NHTSA May 23, 2026
Bought car new last year. Current 15,000 miles. On Saturday, September 2, I turned the ignition off and then opened the drivers door. Suddenly there was a horrendous loud static noise coming from I assume the radio speakers. It was deafening, and lasted about 3 seconds.
2022 Ford Expedition · Equipment · filed with NHTSA Sep 4, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group63 other manufacturer communications filed against these Ford models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| 22M03 S1 | Service bulletin | Apr 12, 2024 | Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or… |
| 22N15 | Service bulletin | Apr 1, 2024 | Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chas… |
| 22G07 S1 | Service bulletin | Apr 1, 2024 | Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic… |
| 23B90 | Service bulletin | Mar 22, 2024 | Customer Satisfaction Program 23B90 Certain 2023 Model Year Expedition Vehicles - Missing Rear Cargo Mat |
| SSM 52373 | Service bulletin | Mar 20, 2024 | Some 2020-2024 Aviator vehicles equipped with auto air refresh option (minor feature code G1DAG) may exhibit a buzzing/clicking/humming/tick… |
| OTAPU102410CHAUE | Service bulletin | Mar 16, 2024 | Quality Improvements include: - Fix the no audio out of random speakers issue. |
| TSB 24-2028 | Service bulletin | Mar 11, 2024 | This article supersedes 23-2266 to update the vehicle model years affected to include 2024 model year. Some 2022-2024 Expedition/Navigator v… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52269 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52269 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52269 cover?
The manufacturer filed it against 16 model years across 2 brands (Ford and Lincoln): 2024 Ford Escape, 2023 Ford Escape, 2022 Ford Escape, 2024 Ford Expedition, 2023 Ford Expedition, 2022 Ford Expedition and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022-2024 Explorer/Aviator: built on or after 28 May 2022; 2022-2024 Expedition/Navigator: built on or after 8 Jun 2022; 2022-2024 Escape: built on or after 1 Jun 2022 — the build date is on the certification label in the driver’s door jamb.