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Manufacturer communication · Service bulletin

Ford bulletin SSM 53167

Ford filed this with NHTSA as a service bulletin dated Nov 25, 2024, received Dec 2, 2024, about the unknown or other. It names 6 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number.

Kind Service bulletin Manufacturer date Nov 25, 2024 Received by NHTSA Dec 2, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA id
SSM 53167Service bulletinNov 25, 202411010851

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 53167 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 53167 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 53167 cover?

The manufacturer filed it against 6 model years: 2023 Ford E-Transit, 2022 Ford E-Transit, 2024 Ford Mustang Mach-E, 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E, 2021 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.