Ford bulletin SSM 52786
What it saysSome 2019-2020 Transit Connect vehicles may exhibit a false overheat condition and illuminated malfunction indicator lamp (MIL) with DTCs P1299 and/or P0217 present. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 7, 2024, received Aug 16, 2024, about the electrical system. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2019-2020 Transit Connect vehicles may exhibit a false overheat condition and illuminated malfunction indicator lamp (MIL) with DTCs P1299 and/or P0217 present. Prior to any diagnostics, disconnect the generator electrical connector C1558B and generator positive cable C1558A then secure properly for testing. If the concern is no longer present when the electrical connections are removed, replace the generator.
Trouble codes it names: P0217 P1299
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52786 | Service bulletin | Aug 7, 2024 | 11006475 | PDF, 45 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 84 complaints with NHTSA since 2015. 7 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2019 Ford Transit Connect. While driving at various speeds, the pre-collision assist engaged spontaneously without warning or potential collision. There was an abnormal buzzing noise detected. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but no further assistance was provided.
2019 Ford Transit Connect · Electrical System · filed with NHTSA Jan 24, 2020 · ODI 11301670
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group14 other manufacturer communications filed against the Ford Transit Connect under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25N15 S1 | Other | Apr 20, 2026 | Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One… |
| SSM 54601 | Service bulletin | Feb 24, 2026 | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may no… |
| SSM 54589 | Other | Feb 17, 2026 | Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App incl… |
| TSB 25-2570 | Service bulletin | Nov 26, 2025 | This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit vario… |
| SSM 54366 | Service bulletin | Nov 12, 2025 | Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P00… |
| SSM 54116 | Service bulletin | Aug 7, 2025 | Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up… |
| SSM 52307 | Service bulletin | Feb 29, 2024 | Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicatin… |
| SSM 52072 | Service bulletin | Nov 16, 2023 | Some 2023 Transit Connect vehicles built on 31-Oct-2022 and through 05-Sep-2023 may exhibit a condition where the remote start feature is in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52786 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52786 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52786 cover?
The manufacturer filed it against 2 model years: 2020 Ford Transit Connect, 2019 Ford Transit Connect. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.