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Manufacturer communication · Service bulletin

Ford bulletin SSM 52357

What it saysSome 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Mar 14, 2024, received Apr 4, 2024, about the engine. It names 18 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Engine 1.5L EcoBoost “Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks.”

What it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.

Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.

Kind Service bulletin Manufacturer date Mar 14, 2024 Received by NHTSA Apr 4, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52357Service bulletinMar 14, 202410252626PDF, 69 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2023 Ford F-550 SD; 2024 Ford F-550 SD; 2023 Ford F-600 SD; 2024 Ford F-600 SD; 2024 Ford F-650 Incomplete Chassis; 2023 Ford F-650 SD; 2023 Ford F-750 SD; 2024 Ford F-750 SD.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 1,545 complaints with NHTSA since 2015. 360 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2021 Ford Bronco Sport, the 53 owners who gave an odometer reading for Engine reported it at a median of 52,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owned a 2024 Ford F-450 SD. The contact stated that while his fiancée was driving with cruise control set to 57 MPH, there was an abnormally strong smoky odor inside the cabin of the vehicle. No warning light was illuminated. The driver pulled over to the side of the road and there were flames coming from the engine bay.

2024 Ford F-450 Super Duty · Engine · filed with NHTSA Aug 18, 2026 · ODI 11757734

The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a misfire in cylinders #6 and #8. The dealer later determined that the misfire was in cylinders #6 and #7.

2024 Ford F-350 Super Duty · Engine · filed with NHTSA Mar 12, 2025 · ODI 11647915

Vehicle was being driven by a driver service to be delivered to the home garage after production was completed at the manufacturer. During transit, the operator reported that the low fuel pressure warning light came on immediately followed by flames in the engine compartment

2023 Ford F-450 Super Duty · Engine · filed with NHTSA May 19, 2025 · ODI 11661929

In depth: 2022 Ford Bronco Sport engine problems → · 2021 Ford Bronco Sport engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

59 other manufacturer communications filed against these Ford models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55283Service bulletinOct 27, 2026Some 2023-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit an "Engine Coolant Over-Temperature" message and an il…
SSM 55211Over-the-air updateOct 2, 20262023-2026 Escape and 2025-2026 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require removal of the turbocharger wastegate…
26N03OtherAug 26, 2026Customer Satisfaction Program 26N03 Certain 2017-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replac…
26E02OtherAug 26, 2026NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel…
25M01OtherJul 28, 2026Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel En…
25N14OtherJun 24, 2026Certain 2022 Model Year F-250 - F-600 with 6.7L Diesel Engines One-Time Replacement for Diesel Particulate Filter Assembly Failures, If Re…
25E09EmissionsJun 24, 2026NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Emissions Recall 25E09 Certain 2022 Model Year F-250 - F-600 Vehicles with 6.7L Engines Powertrain…
TSB 26-2256Service bulletinJun 19, 2026This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bo…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52357 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52357 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52357 cover?

The manufacturer filed it against 18 model years: 2024 Ford Bronco Sport, 2023 Ford Bronco Sport, 2022 Ford Bronco Sport, 2021 Ford Bronco Sport, 2024 Ford F-250 Super Duty, 2023 Ford F-250 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.