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Manufacturer communication · Service bulletin

Ford bulletin OTAPU10246CHAUDL

What it saysQuality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Mar 15, 2024, received Apr 4, 2024, about the equipment. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.

Kind Service bulletin Manufacturer date Mar 15, 2024 Received by NHTSA Apr 4, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
OTAPU10246CHAUDLService bulletinMar 15, 202410252698PDF, 81 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the aux audio jack/plug for the 2024 F-150 Lightning →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 231 complaints with NHTSA since 2015.

While driving, a loud static sound started over the speakers and would not stop. It was so loud I could not continue driving and I immediately developed a headache. Even after I pulled over, turned off the truck and left for about minute it still continued.

2022 Ford F-150 Lightning · Equipment · filed with NHTSA Dec 14, 2022

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

9 other manufacturer communications filed against the Ford F-150 Lightning under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
24U04Service bulletinApr 19, 2024Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI)
OTAPU102410CHAULService bulletinMar 13, 2024Quality Improvements include: - Fix the no audio out of random speakers issue.
SSM 52280Service bulletinFeb 21, 2024Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-b…
SSM 52161Service bulletinJan 5, 2024Some 2022-2023 F-150 Lightning vehicles equipped with front park aid (minor feature code HNLAB) mayexhibit an inoperative front park aid fea…
23B21 Re-engageService bulletinNov 1, 2023Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up…
OTA23PU0327F150BService bulletinJun 14, 2023Priority Update 23-PU0327-DSP-AMP for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: - Prevents unexpected…
SAN-Vol1 I1Service bulletinJun 8, 2023The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, G…
22-PU0930-RBACHMService bulletinMay 24, 2023Priority Update 22-PU0930-RBA-CHM for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: - Improved notificatio…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford OTAPU10246CHAUDL a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the OTAPU10246CHAUDL repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does OTAPU10246CHAUDL cover?

The manufacturer filed it against 3 model years: 2024 Ford F-150 Lightning, 2023 Ford F-150 Lightning, 2022 Ford F-150 Lightning. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.