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Manufacturer communication · Other

Ford bulletin 25B24 S1

Ford filed this with NHTSA as a manufacturer communication dated Jul 14, 2025, received Aug 1, 2025, about the electrical system. It names 3 model years (2023–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain 2023, 2024 and 2025 Model Year Ford E-Transit BEV BCM M3 Battery Management Configuration On some of the affected vehicles, the customer’s vehicle may not start due to a depleted 12-volt battery. This issue may occur after the vehicle has been parked for an extended period of time (e.g. two months). The customer may see a cluster message such as “12V Battery Fault - Service Soon� before the 12-volt battery is completely depleted.

Kind Other Manufacturer date Jul 14, 2025 Received by NHTSA Aug 1, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
25B24 S1OtherJul 14, 202511021200

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 25B24 S1 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25B24 S1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 25B24 S1 cover?

The manufacturer filed it against 3 model years: 2023 Ford E-Transit, 2025 Ford Transit, 2024 Ford Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.