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Manufacturer communication · Other

Ford bulletin 24L03

What it saysCertain 2020-2023 Model Year Multiple Vehicle Line Trucks Equipped with Diesel Engines - Particulate Matter (PM) Sensor Reimbursement NHTSA’s full summary ↓

Ford filed this with NHTSA as a manufacturer communication dated Aug 12, 2025, received Sep 3, 2025, about the engine. It names 19 model years (2020–2023). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Paid for it already? Certain 2020-2023 Model Year Multiple Vehicle Line Trucks Equipped with Diesel Engines - Particulate Matter (PM) Sensor Reimbursement

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Certain 2020-2023 Model Year Multiple Vehicle Line Trucks Equipped with Diesel Engines - Particulate Matter (PM) Sensor Reimbursement

Kind Other Manufacturer date Aug 12, 2025 Received by NHTSA Sep 3, 2025 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24L03OtherAug 12, 202511022380PDF, 268 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2020 Ford F-550 SD; 2021 Ford F-550 SD; 2022 Ford F-550 SD; 2021 Ford F-650 SD; 2022 Ford F-650 SD; 2023 Ford F-650 SD; 2021 Ford F-750 SD; 2022 Ford F-750 SD; 2023 Ford F-750 SD.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 2,341 complaints with NHTSA since 2015. 235 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2021 Ford F-150, the 31 owners who gave an odometer reading for Engine reported it at a median of 48,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2022 Ford F-450SD. The contact stated while driving 50-65 MPH, the vehicle lost drive power and the instrument panel lights started flickering. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, and the contact resumed driving.

2022 Ford F-450 Super Duty · Engine · filed with NHTSA Feb 6, 2025 · ODI 11641049

The contact owns a 2020 Ford F-450. The contact stated while driving 70 MPH, the vehicle vibrated and the vehicle briefly lost motive power. The vehicle returned to normal functionality once the accelerator pedal was depressed. The vehicle was taken to the dealer, who diagnosed a failure with the power train control module (PCM).

2020 Ford F-450 Super Duty · Engine · filed with NHTSA Jan 23, 2025 · ODI 11638026

Motor has a nkocking tapping sound like and old school type writer and gets loud at times when ideling and some time really loud anfter driving it fo rw whlle, (diesel engine doesn't sound like that),ford engineering at factory knows what the problem is but refuses to allow dealership to repair it and replace the parts.

2020 Ford F-250 Super Duty · Engine · filed with NHTSA Apr 23, 2021 · ODI 11413605

In depth: 2021 Ford F-150 engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

93 other manufacturer communications filed against these Ford models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55228Service bulletinOct 8, 2026Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel) engine may need the front engine cove…
25L05OtherSep 2, 2026Certain 2024-2025 Model Year F-150 Vehicles Equipped with 2.7L Engine Vehicle Emission Control Information (VECI) Label Update
26N03OtherAug 26, 2026Customer Satisfaction Program 26N03 Certain 2017-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replac…
26E02OtherAug 26, 2026NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel…
25M01OtherJul 28, 2026Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel En…
25N14OtherJun 24, 2026Certain 2022 Model Year F-250 - F-600 with 6.7L Diesel Engines One-Time Replacement for Diesel Particulate Filter Assembly Failures, If Re…
25E09EmissionsJun 24, 2026NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Emissions Recall 25E09 Certain 2022 Model Year F-250 - F-600 Vehicles with 6.7L Engines Powertrain…
TSB 26-2256Service bulletinJun 19, 2026This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bo…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 24L03 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24L03 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24L03 cover?

The manufacturer filed it against 19 model years: 2021 Ford F-150, 2022 Ford F-250 Super Duty, 2021 Ford F-250 Super Duty, 2020 Ford F-250 Super Duty, 2022 Ford F-350 Super Duty, 2021 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.