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Manufacturer communication · Over-the-air update

Ford over-the-air update 24-OTA DDM-24.19.3 F-150

What it saysQuality improvements include: -Enhances the folding mirror functionality & reduce window bounce back. NHTSA’s full summary ↓

Ford filed this with NHTSA as an over-the-air update dated Jul 16, 2024, received Aug 6, 2024, about the visibility/wiper — 1 document under this number: 24-OTA DDM-24.19.3 F-150. It names 1 model year (2024). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Quality improvements include: -Enhances the folding mirror functionality & reduce window bounce back.

Manufacturer campaign id 24-OTA DDM-24.19.3 F-150 Kind Over-the-air update Manufacturer date Jul 16, 2024 Received by NHTSA Aug 6, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-OTA DDM-24.19.3 F-150Over-the-air updateJul 16, 202411006011PDF, 87 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 232 complaints with NHTSA since 2015.

Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties.

2024 Ford F-150 · Visibility/Wiper · filed with NHTSA Aug 20, 2025 · ODI 11682001

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

15 other manufacturer communications filed against the Ford F-150 under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2316Service bulletinJul 10, 2026Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree cam…
SSM 54665Service bulletinMar 16, 2026Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correc…
SSM 54648Service bulletinMar 11, 2026Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con…
SSM 54585Service bulletinFeb 16, 2026Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding t…
SSM 54507Service bulletinJan 19, 2026Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding t…
TSB 25-2478Service bulletinOct 9, 2025Some of the vehicles listed in the Model statement above may exhibit a wind noise and/or whistle coming from the exterior mirror. This may b…
SSM 54270Service bulletinOct 4, 2025Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con…
SSM 54223Service bulletinSep 16, 2025Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 24-OTA DDM-24.19.3 F-150 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-OTA DDM-24.19.3 F-150 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 24-OTA DDM-24.19.3 F-150 cover?

The manufacturer filed it against 1 model year: 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.