Ford bulletin 23B84
What it saysCertain 2022 - 2023 Model Year F-150 Vehicles - Windshield Water Leak Inspection Adding owner letter. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 1, 2024, about the structure — 2 documents under this number. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2022 - 2023 Model Year F-150 Vehicles - Windshield Water Leak Inspection Adding owner letter. Other documents submitted 02/01/24
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23B84 | Service bulletin | Feb 1, 2024 | 10251247 | PDF, 262 KB |
| 23B84 | Service bulletin | Jan 30, 2024 | 10249492 | PDF, 3,238 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 1,333 complaints with NHTSA since 2015. 76 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change.
2023 Ford F-150 · Visibility/Wiper · filed with NHTSA Dec 8, 2023 · ODI 11559185
The contact owns a 2022 Ford F-150. The contact stated that while driving in inclement weather, the windshield wipers inadvertently failed to function as needed. The contact stated that he checked the windshield wipers and noticed that the driver’s and passenger’s side woodruff key had separated.
2022 Ford F-150 · Visibility/Wiper · filed with NHTSA Oct 3, 2022 · ODI 11487602
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group11 other manufacturer communications filed against the Ford F-150 under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2092 V2 | Service bulletin | Sep 22, 2026 | This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One tim… |
| SSM 55093 | Service bulletin | Aug 14, 2026 | Some 2021-2026 F-150 vehicles may exhibit a concern of the windshield wipers not parking in the correct position on the windshield and/or ov… |
| PDM-26.21.5 | Over-the-air update | May 12, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| DDM-26.21.5 | Over-the-air update | May 5, 2026 | "Quality improvements include: -Prevents window bounce backs after using the one touch up feature" |
| SSM 54705 | Service bulletin | Mar 31, 2026 | Some 2021-2025 F-150 vehicles may exhibit an "Active Air Dam System Fault See Manual" warning message displayed in the instrument panel clus… |
| 25P35 | Other | Dec 23, 2025 | Certain 2025-2026 Model Year F150, F250-F600 Vehicles. Front Door Lower Window Glass Run Replacement |
| SSM 54326 | Service bulletin | Oct 24, 2025 | Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open… |
| TSB 25-2466 | Service bulletin | Oct 1, 2025 | Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel.… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 23B84 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23B84 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23B84 cover?
The manufacturer filed it against 2 model years: 2023 Ford F-150, 2022 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.