Ford bulletin 23B50
Ford filed this with NHTSA as a service bulletin dated Nov 6, 2024, received Nov 2, 2023, about the unknown or other — 2 documents under this number. It names 7 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIn the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some customers indicate that their battery may not fully charge and/or the charge cord may become stuck in your vehicle. Customers may also experience a burning smell or melting of the charge port pins.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23B50 | Other | Nov 6, 2024 | 11011014 | not yet checked |
| 23B50 | Service bulletin | Oct 12, 2023 | 10244693 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 23B50 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23B50 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23B50 cover?
The manufacturer filed it against 7 model years: 2023 Ford E-Transit, 2022 Ford E-Transit, 2023 Ford F-150 Lightning, 2022 Ford F-150 Lightning, 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.