Ford bulletin 23B26
What it saysCertain 2022 Model Year F-150 Vehicles Telematic Control Unit Inspection Some of the affected vehicles may not have a Telematic Control Unit (TCU) installed on the vehicle. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 24, 2023, received Aug 4, 2023, about the communication. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2022 Model Year F-150 Vehicles Telematic Control Unit Inspection Some of the affected vehicles may not have a Telematic Control Unit (TCU) installed on the vehicle. Customers may see a “FEATURE UNAVAILABLE” error message when trying to activate the vehicle from the FordPass app. This may result in an inoperative FordPass activation
Trouble codes it names: U0198 U2402 all 2 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23B26 | Service bulletin | Jul 24, 2023 | 10240418 | PDF, 1,111 KB |
What the document itself lists
The manufacturer titles it “Customer Satisfaction Program 23B26”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| NL3Z-14F546-L | — | — | |
| NL3Z-14F546-D | should order | — | eBay Motors → |
| NL3Z-14F546-W | should order | — | eBay Motors → |
| W505428-S439 | Bolt & Washer Assembly (3 needed, package of 4) | 3 | eBay Motors → |
Read by machine from the document NHTSA serves (18 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the manufacturer telematics for the 2022 F-150 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 820 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the communication
Source: same model, same component group2 other manufacturer communications filed against the Ford F-150 under the same component group (communication), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52311 | Service bulletin | Mar 1, 2024 | Some 2024 F-150 vehicles may set diagnostic trouble code (DTC) B15F0:15 in the image processing module A (IPMA) when a diagnostic self-test… |
| SSM 50726 | Service bulletin | Apr 27, 2022 | Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 23B26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23B26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23B26 cover?
The manufacturer filed it against 1 model year: 2022 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.