Ford bulletin SSM 52311
What it saysSome 2024 F-150 vehicles may set diagnostic trouble code (DTC) B15F0:15 in the image processing module A (IPMA) when a diagnostic self-test is performed. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Mar 1, 2024, received Mar 20, 2024, about the communication. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024 F-150 vehicles may set diagnostic trouble code (DTC) B15F0:15 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to a IPMA communication error within a specified timeframe. DTC B15F0:15 does not affect vehicle durability with no effect on vehicle operation, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q2 2024. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Trouble codes it names: B15F0
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52311 | Service bulletin | Mar 1, 2024 | 10251931 | PDF, 68 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 232 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the communication
Source: same model, same component group2 other manufacturer communications filed against the Ford F-150 under the same component group (communication), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23B26 | Service bulletin | Jul 24, 2023 | Certain 2022 Model Year F-150 Vehicles Telematic Control Unit Inspection Some of the affected vehicles may not have a Telematic Control Uni… |
| SSM 50726 | Service bulletin | Apr 27, 2022 | Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52311 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52311 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52311 cover?
The manufacturer filed it against 1 model year: 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.