Stellantis bulletin S2623000016
What it saysLift Gate Latch And Glass Replacement / Servicing. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Aug 27, 2026, received Apr 1, 2026, about the structure — 2 documents under this number: S2623000016 REV. A and 1 more. It names 10 model years across Dodge and Chrysler (2024–2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationLift Gate Latch And Glass Replacement / Servicing.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2623000016 REV. A | Service bulletin | Aug 27, 2026 | 11036772 | |
| S2623000016 | Service bulletin | Mar 23, 2026 | 11030428 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themDodge 3 model years
Chrysler 7 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 154 complaints with NHTSA since 2015.
Three times the back hatch has opened on its own within minutes after parking it, and car off. Last time I feared I was going to be crushed against garage door. The hatch continues to open even after hitting me. Last time was very hard to stop it. I no longer walk behind the van if garage door has been closed
2025 Chrysler Pacifica · Structure · filed with NHTSA Aug 19, 2026 · ODI 11758054
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group51 other manufacturer communications filed against these Stellantis models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Dodge list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-051-26 | Service bulletin | Oct 21, 2026 | Liftgate Tail Lamp Assembly Not Illuminating Or Partially Illuminating XE2 Warranty Extension Customers may comment on the following: SYMPTO… |
| 114946 | Warranty extension | Sep 30, 2026 | FCA Caribbean Warranty Newsletter – Volume 12, Issue 7 |
| 114937 | Warranty extension | Sep 30, 2026 | Warranty Newsletter – Volume 12, Issue 7 |
| 9100883 | Service bulletin | Aug 19, 2026 | Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016. |
| 9100860 | Service bulletin | Jul 7, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100803 | Service bulletin | Jul 6, 2026 | Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterwar… |
| S2208000045 REV. D | Service bulletin | Jun 26, 2026 | Backup Camera Poor Image Quality Inspection |
| 112884 | Service bulletin | Jun 17, 2026 | CENTER STACK - VEHICLE FEATURE CONTROLS |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2623000016 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2623000016 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2623000016 cover?
The manufacturer filed it against 10 model years across 2 brands (Dodge and Chrysler): 2027 Chrysler Pacifica, 2026 Chrysler Pacifica, 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2026 Chrysler Voyager, 2025 Chrysler Voyager and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.