Dodge bulletin 0825123
What it saysPitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Nov 22, 2023, received Jan 16, 2024, about the suspension. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0825123 | Service bulletin | Nov 22, 2023 | 10248945 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Dodge bulletins for the Durango
A weekly email, sent only in a week when Dodge files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 307 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group4 other manufacturer communications filed against the Dodge Durango under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 17-003-26 | Service bulletin | Sep 1, 2026 | Rear Cradle Weld Missing Customers may experience the following: SYMPTOM: ● Noise Vibration Harshness (NVH) / Bump Squeak Rattle (BSR) from… |
| S2523000084 | Service bulletin | Oct 6, 2025 | Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving. |
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 0825123 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0825123 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0825123 cover?
The manufacturer filed it against 3 model years: 2023 Dodge Durango, 2022 Dodge Durango, 2021 Dodge Durango. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.