Dodge bulletin 17-003-26
What it saysRear Cradle Weld Missing Customers may experience the following: SYMPTOM: Noise Vibration Harshness (NVH) / Bump Squeak Rattle (BSR) from rear of vehicle. NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Sep 1, 2026, received Sep 10, 2026, about the suspension. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Rear Cradle Weld Missing Customers may experience the following: SYMPTOM: ● Noise Vibration Harshness (NVH) / Bump Squeak Rattle (BSR) from rear of vehicle. This bulletin involves inspecting and possibly replacing the rear suspension cradle / crossmember.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 17-003-26 | Service bulletin | Sep 1, 2026 | 11037276 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 04877623AE | Rear Suspension | — | eBay Motors → |
| 68249370AB | Driveshaft to Rear | — | eBay Motors → |
| 06102252AA | Hex Flange Lock Nut | — | eBay Motors → |
| 06510719AA | Bolt And Washer Hex | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 13-30-01-9H | Crossmember / Cradle, Suspension - Inspect And Replace Rear Cradle (2 -… | 4.9 hrs |
| 02-00-01-52 | Both Front And Rear Wheel Alignment | 1.9 hrs |
| 13-30-06-61 | Air suspension equipped (2 - Semi- Skilled) 6 - Electrical and Body Systems | 0.4 hrs |
Read by machine from the document NHTSA serves (6 pages), read Oct 5, 2026. A part number is shown only where it matches Dodge’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 15 complaints with NHTSA since 2015. 2 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2026 Dodge Durango. The contact stated that while driving at 55 MPH on a desert highway, the vehicle made an abnormal sound. The contact started to lose control of the vehicle and managed to pull over to the shoulder of the highway; however, the front passenger's side tire detached from the vehicle in the process.
2026 Dodge Durango · Suspension · filed with NHTSA Jul 6, 2026 · ODI 11748497
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group4 other manufacturer communications filed against the Dodge Durango under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2523000084 | Service bulletin | Oct 6, 2025 | Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving. |
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| 0825123 | Service bulletin | Nov 22, 2023 | Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performanc… |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 17-003-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 17-003-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 17-003-26 cover?
The manufacturer filed it against 1 model year: 2026 Dodge Durango. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 29 Jan 2026 – 30 Jan 2026 — the build date is on the certification label in the driver’s door jamb.