Chrysler bulletin S2408000101
What it says"After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime" NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Sep 11, 2024, about the structure. It names 8 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime"
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2408000101 | Service bulletin | Sep 11, 2024 | 11007714 | PDF, 150 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 1,039 complaints with NHTSA since 2015. 359 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Chrysler Pacifica, the 16 owners who gave an odometer reading for Electrical System reported it at a median of 30,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the hatchback door would not close and lock securely. The contact stated that he attempted to close the hatchback door by using the key fob, by depressing the hatchback control panel inside the vehicle and the button on the hatchback door but it failed to close and…
2021 Chrysler Pacifica · Structure · filed with NHTSA Nov 26, 2021 · ODI 11441768
Keys were inside car with only an infant inside and the doors were locked with no other key fob anywhere nearby. There must have been an issue with the car’s safety system to unlock the car in this situation. There was no 3 beeps that would unlock the car. Car was parked in Walmart parking lot in the heat.
2023 Chrysler Pacifica · Electrical System · filed with NHTSA Sep 11, 2024 · ODI 11614076
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended. The contact stated that the vehicle was not able to exceed 3 MPH.
2021 Chrysler Pacifica · Electrical System · filed with NHTSA Dec 13, 2023 · ODI 11559866
In depth: 2023 Chrysler Pacifica electrical problems → · 2022 Chrysler Pacifica electrical problems → · 2021 Chrysler Pacifica electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group34 other manufacturer communications filed against these Chrysler models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chrysler list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2623000016 | Service bulletin | Aug 27, 2026 | Lift Gate Latch And Glass Replacement / Servicing. |
| 9100883 | Service bulletin | Aug 19, 2026 | Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016. |
| 9100860 | Service bulletin | Jul 7, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100803 | Service bulletin | Jul 6, 2026 | Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterwar… |
| S2208000045 REV. D | Service bulletin | Jun 26, 2026 | Backup Camera Poor Image Quality Inspection |
| 112884 | Service bulletin | Jun 17, 2026 | CENTER STACK - VEHICLE FEATURE CONTROLS |
| S1623000028 REV. I | Service bulletin | Jun 12, 2026 | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| S2623000040 | Service bulletin | Jun 5, 2026 | Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler S2408000101 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2408000101 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2408000101 cover?
The manufacturer filed it against 8 model years: 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2024 Chrysler Voyager, 2023 Chrysler Voyager and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.