GM bulletin PIT5860B
What it saysThis Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message, Unable To Exit RVS With Push To Start Button, Symptoms Of A Dead Battery and has dealership inspect… NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Nov 15, 2024, received Dec 5, 2024, about the electrical system. It names 19 model years across Chevrolet and GMC (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message, Unable To Exit RVS With Push To Start Button, Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.
Trouble codes it names: B3031 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT5860B | Service bulletin | Nov 15, 2024 | 11011368 | PDF, 32 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 11 model years
GMC 8 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 19 model years this bulletin names have filed 7,321 complaints with NHTSA since 2015. 1,254 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Chevrolet Silverado, the 72 owners who gave an odometer reading for Electrical System reported it at a median of 11,750 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I rely heavily on this vehicle for my business and within 1 year of ownership, the vehicle broke down on the highway allowing it to only run @ 30mph. After finally locating a dealer who could evaluate the vehicle in less than 1 week, I was informed that the part was unavailable and they indicated, "it could take 1 month or 3 months to…
2023 GMC Sierra 2500HD · Electrical System · filed with NHTSA Jun 6, 2025 · ODI 11665263
Electrical component- Dashboard is constantly glitching, blue-tooth will not connect properly, electrical appears to turn off randomly while driving to the point we have to pullover because it appears and feels like the truck is turning off. Power step running boards malfunction- They don't open or close when they are supposed to.
2022 GMC Sierra · Electrical System · filed with NHTSA Nov 10, 2022 · ODI 11493129
While driving on rainy day about 20 MPH the engine would alternate between a power surge to no power. This continued for several minutes while driving (nowhere to pull over) until the engine completely died. Both the jerking forward and the shutoff while driving could have caused a horrible accident but fortunately we were lucky.
2018 Chevrolet Traverse · Electrical System · filed with NHTSA Sep 18, 2018 · ODI 11130171
In depth: 2022 Chevrolet Silverado electrical problems → · 2021 Chevrolet Silverado electrical problems → · 2020 Chevrolet Silverado electrical problems → · 2019 Chevrolet Silverado electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group278 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262565450 | Service campaign | Oct 26, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b… |
| N252529080 | Service campaign | Apr 1, 2026 | Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea… |
| N252515590 | Service campaign | Jan 27, 2026 | Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the grou… |
| 24-NA-166 | Service bulletin | Nov 7, 2025 | This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso… |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| 22-NA-083 | Service bulletin | May 17, 2025 | This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty. |
| 23-NA-151 | Service bulletin | May 16, 2025 | This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT5860B a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5860B repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIT5860B cover?
The manufacturer filed it against 19 model years across 2 brands (Chevrolet and GMC): 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado, 2019 Chevrolet Silverado, 2022 Chevrolet Silverado 2500HD, 2022 Chevrolet Silverado 3500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.