GM bulletin PIP5974A
What it saysThis Preliminary information communicates possible transmission 1-2-3-4-5-6 snap rings out of round causing code p0746 or p0747. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Aug 13, 2024, about the power train. It names 9 model years across Chevrolet, GMC, Buick and Cadillac (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This Preliminary information communicates possible transmission 1-2-3-4-5-6 snap rings out of round causing code p0746 or p0747.
Trouble codes it names: P0746 P0747
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIP5974A | Service bulletin | Aug 13, 2024 | 11006263 | PDF, 233 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 3 model years
GMC 1 model year
Buick 2 model years
Cadillac 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 438 complaints with NHTSA since 2015. 67 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Transmission dropped complete out of gear while driving. Got vehicle moving again. Took to dealership. Found complete internal transmission failure at 6779 miles. Transmission replaced with new unit. New transmission has erratic / hard shifts. Found replacement transmission leaking fluid due to front pump / porous case at 14800 miles.
2024 GMC Terrain · Power Train · filed with NHTSA Feb 2, 2026
Driving on the interstate at approx. 70 MPH when the vehicle made a lurch forward motion. The vehicle lost power. We were near a exit ramp and coast to the intersection. Vehicle would start but would not shift out of park. We could not move the vehicle. It would not even go into neutral to push the vehicle to safety.
2024 Buick Enclave · Power Train · filed with NHTSA Apr 6, 2024
When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all.
2024 Buick Encore · Power Train · filed with NHTSA Jul 14, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group80 other manufacturer communications filed against these GM models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252502891-01 | Service campaign | Aug 20, 2026 | Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev… |
| N252502890-01 | Service campaign | Aug 20, 2026 | Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev… |
| N242471460-01 | Service campaign | Aug 20, 2026 | Certain vehicles may have been built with an Electric Drive Unit mounting bolt that is too long, causing damage to the Drive Unit case. Deal… |
| PIE0814B | Service bulletin | May 7, 2025 | This engineering information (EI) closure ends the need for requesting further information from technicians in regard to the Service AWD Lam… |
| PIP6036A | Service bulletin | Apr 2, 2025 | This Preliminary information communicates diagnostic aids for a surge or fishbite concern |
| 25-NA-001 | Service bulletin | Mar 13, 2025 | This service bulletin provides repair information to correct a customer concern of a transmission fluid leak. |
| 24-NA-232 | Service bulletin | Mar 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Metallic Noise from Rear Differential on Acceleration. |
| PIP5975A | Service bulletin | Feb 25, 2025 | This Preliminary information communicates information on what dealer technicians should due if they encounter a broken chain on a CVT transm… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIP5974A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIP5974A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIP5974A cover?
The manufacturer filed it against 9 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2024 Buick Enclave, 2024 Buick Encore, 2024 Cadillac XT4, 2024 Cadillac XT5, 2024 Cadillac XT6, 2024 Chevrolet Blazer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 1 Oct 2023 – 22 Apr 2024 — the build date is on the certification label in the driver’s door jamb.