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Manufacturer communication · Service bulletin

Chevrolet bulletin PIE0829

What it saysThis engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the liftgate not opening and/or partially opening. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Apr 18, 2025, received Jun 13, 2025, about the structure. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the liftgate not opening and/or partially opening.

Kind Service bulletin Manufacturer date Apr 18, 2025 Received by NHTSA Jun 13, 2025 Components Structure, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIE0829Service bulletinApr 18, 202511019522PDF, 122 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2080918Engineering Information - Liftgate Not Opening and/or Partially Opening0.5 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2026 Equinox →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 690 complaints with NHTSA since 2015. 137 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Incident Date: February 10, 2026 Mileage: 1,260 On the morning of February 10, 2026, my 2026 Chevrolet Equinox EV (1,260 miles) would not start. The instrument cluster simultaneously displayed three warning messages: 1)“Service Battery Fault — Vehicle Won’t Restart,” 2)“Charging is unavailable,” and 3)“Charge Vehicle Soon.” The vehicle…

2026 Chevrolet Equinox · Electrical System · filed with NHTSA Mar 28, 2026 · ODI 11727675

Component Malfunction and Availability for Inspection: The vehicle’s infotainment system is critically malfunctioning and poses a serious safety threat. The issue has persisted despite four service attempts, and GM refuses to repair it. The vehicle is available for inspection upon request.

2024 Chevrolet Equinox · Electrical System · filed with NHTSA Apr 5, 2025 · ODI 11652982

On May 8,2025 the lift gate failed and crashed down on my head, vehicle is available for inspection and only a GM inspector has looked at it so far. The dealership told me because I filed a complaint with GM they can't touch it unless directed by GM now.

2025 Chevrolet Equinox · Structure · filed with NHTSA May 28, 2025 · ODI 11663391

In depth: 2025 Chevrolet Equinox electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

17 other manufacturer communications filed against the Chevrolet Equinox under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
24-NA-156Service bulletinApr 30, 2025This technical bulletin provides information and a procedure to correct the condition of Information on Dealer Installed Accessory Trailer H…
19-NA-255Service bulletinMar 11, 2025This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peel…
25-NA-020Service bulletinMar 5, 2025This technical bulletin provides a procedure to correct the condition of Service Power Liftgate Message Displayed or Rear Liftgate Unable to…
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
PIT6219AService bulletinJan 7, 2025This Preliminary information communicates that a dealer may find the underhood beauty covers missing. The dealer is advised that these are m…
24-NA-083Service bulletinDec 11, 2024This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
24-NA-190Service bulletinOct 7, 2024This technical bulletin provides a procedure to correct a condition of Sunroof Groan Noise During Vent Open/Close.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet PIE0829 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIE0829 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIE0829 cover?

The manufacturer filed it against 3 model years: 2026 Chevrolet Equinox, 2025 Chevrolet Equinox, 2024 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.