Chevrolet bulletin 24-NA-190
What it saysThis technical bulletin provides a procedure to correct a condition of Sunroof Groan Noise During Vent Open/Close. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Oct 7, 2024, received Nov 18, 2024, about the structure. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides a procedure to correct a condition of Sunroof Groan Noise During Vent Open/Close.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-190 | Service bulletin | Oct 7, 2024 | 11010638 | PDF, 298 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 12371287 | — | — |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 6086138 | Apply Grease to Sunroof Rails | 0.2 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2024 Equinox →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 192 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group17 other manufacturer communications filed against the Chevrolet Equinox under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-156 | Service bulletin | Apr 30, 2025 | This technical bulletin provides information and a procedure to correct the condition of Information on Dealer Installed Accessory Trailer H… |
| PIE0829 | Service bulletin | Apr 18, 2025 | This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine… |
| 19-NA-255 | Service bulletin | Mar 11, 2025 | This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peel… |
| 25-NA-020 | Service bulletin | Mar 5, 2025 | This technical bulletin provides a procedure to correct the condition of Service Power Liftgate Message Displayed or Rear Liftgate Unable to… |
| 05-08-51-001L | Service bulletin | Feb 20, 2025 | This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. |
| 22-NA-244 | Warranty extension | Jan 30, 2025 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr… |
| PIT6219A | Service bulletin | Jan 7, 2025 | This Preliminary information communicates that a dealer may find the underhood beauty covers missing. The dealer is advised that these are m… |
| 24-NA-083 | Service bulletin | Dec 11, 2024 | This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 24-NA-190 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-190 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-190 cover?
The manufacturer filed it against 1 model year: 2024 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.