Chevrolet service campaign N262545360
What it saysCertain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS) may be perceived as activating earlier than expected during certain braking scenarios on slippery road conditions… NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service campaign dated Oct 7, 2026, about the service brakes. It names 3 model years (2024–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS) may be perceived as activating earlier than expected during certain braking scenarios on slippery road conditions, such as ice- or snow-covered surfaces. Dealers will reprogram the brake system control module and drive motor control module.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N262545360 | Service campaign | Oct 7, 2026 | 11038356 | PDF, 337 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 677 complaints with NHTSA since 2015. 98 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On Saturday, August 29, 2026, at approximately 12:00 PM, I was driving my 2026 Chevrolet Equinox EV RS on the highway at about 65 mph. The weather conditions were clear and sunny. Without warning, the vehicle's automatic emergency braking (AEB) system abruptly engaged with full force, causing a severe and sudden deceleration.
2026 Chevrolet Equinox · Service Brakes · filed with NHTSA Aug 31, 2026 · ODI 11761002
here is the email I sent to GM. My name is and I am having a issue with my 2024 Chevy Equinox VIN: . There have been about 5 times that the brakes fail. Pushing the brake does nothing car just keeps rolling. Once I can get the car to stop and shut it down and restart the brakes once again work.
2024 Chevrolet Equinox · Service Brakes · filed with NHTSA Jul 10, 2025 · ODI 11672537
In depth: 2025 Chevrolet Equinox brake problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the service brakes
Source: same model, same component group10 other manufacturer communications filed against the Chevrolet Equinox under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262545360-01 | Service campaign | Oct 20, 2026 | Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS) may be perceived as ac… |
| N252528241-01 | Service campaign | Jul 23, 2026 | Certain vehicles listed above may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braki… |
| N252528241 | Service campaign | May 4, 2026 | Certain vehicles may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braking event when… |
| N252519910 | Service campaign | Aug 27, 2025 | Certain vehicles may have a condition in which the Front Right Brake Line Fitting is torqued under specification. Dealers are to tighten the… |
| N252494220 | Service campaign | Jun 26, 2025 | Service Update. Certain vehicles listed above may have a condition in which braking performance is reduced, vehicle top speed is limited, a… |
| 24-NA-048 | Service bulletin | Feb 6, 2025 | This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine… |
| PIT5696H | Service bulletin | Dec 6, 2024 | This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or… |
| PIT5812E | Service bulletin | Oct 24, 2024 | This preliminary information addresses a brake noise concern engineering is investigating at this time. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet N262545360 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N262545360 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N262545360 cover?
The manufacturer filed it against 3 model years: 2026 Chevrolet Equinox, 2025 Chevrolet Equinox, 2024 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.