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Federal filingsHome›Bulletins›Chevrolet› N252516700
Manufacturer communication · Service campaign · 3 brands

GM service campaign N252516700

What it saysThe Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. NHTSA’s full summary ↓

GM filed this with NHTSA as a service campaign dated Oct 7, 2025. It names 5 model years across Chevrolet, GMC and Cadillac (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to reprogram the BECM with the updated software.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.

Trouble codes it names: P0AA6 U359E all 2 read from the document itself; NHTSA’s summary names none

Manufacturer campaign id N252516700 Kind Service campaign Manufacturer date Oct 7, 2025 Received by NHTSA Oct 7, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N252516700Service campaignOct 7, 202511023952PDF, 416 KB

What the document itself lists

The manufacturer titles it “N252516700 - Service Update”.

Labour operation and the time the manufacturer allows

OperationDescriptionTime
9107826Battery Energy Control Module Reprogramming with SPS0.3 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Cadillac 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 537 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM N252516700 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N252516700 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252516700 cover?

The manufacturer filed it against 5 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac Escalade, 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2025 GMC Hummer EV, 2024 GMC Hummer EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.