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Manufacturer communication · Service bulletin · 3 brands

GM bulletin N242454441

What it saysCertain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Nov 27, 2024, about the power train. It names 22 model years across Chevrolet, GMC and Cadillac (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Coverage 15 years or 150,000 miles, whichever comes first “This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of…”
What the dealer does Dealers are to install a new control valve body.
Paid for it already? Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified…
Cost to the owner The repairs will be made at no charge to the customer.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.

Trouble codes it names: P0747

One of the 357 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Manufacturer campaign id N242454441 Kind Service bulletin Manufacturer date Nov 27, 2024 Received by NHTSA Nov 27, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N242454441Service bulletinNov 27, 202411010810PDF, 215 KB

What the document itself lists

The manufacturer titles it “N242454441- Special Coverage”.

Parts the bulletin names

Part numberDescriptionQtyFind it
19352619TRANSMISSION FLUID QUART-HD Diesel—eBay Motors →
19352620——eBay Motors →
24290889SEAL, A/TRNS FLUID PUMP-LD/SUV—eBay Motors →
24271818SEAL, A/TRNS AUX FLUID PUMP OTLT PIPE-LD/SUV—eBay Motors →
24047734SEAL, A/TRNS AUX FLUID PUMP-LD/SUV—eBay Motors →
24298004FILTER KIT,A/TRNS FLUID-HD—eBay Motors →
24294355FILTER KIT, A/TRNS FLUID (Includes filter Seal) - LD/SUV—eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
9900905Inspect for DTC P0747 ADD: Control Valve Body Replacement (includes DTC inspection)…0.2 hrs
9900906Customer Reimbursement Approved - For USA and Canada dealers only - For Export…0.2 hrs
9900907Customer Reimbursement Denied – For USA dealers only N/A ZREG ** For USA and Canada…20 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Cadillac 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 22 model years this bulletin names have filed 5,887 complaints with NHTSA since 2015. 1,423 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Chevrolet Silverado, the 47 owners who gave an odometer reading for Power Train reported it at a median of 60,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

There is an issue that is causing the batteries to die. This in return causes the Vehicle to go into Limp home mode with no warning. The "issue" was supposed to be resolved by the Dealer in March 2022. The resolution was that one battery was bad. The vehicle is equipped with two batteries. Each of which is sufficient to run the vehicle.

2020 GMC Sierra 2500HD · Power Train · filed with NHTSA Jan 3, 2023

My truck is expierancing the symptoms of recall # n242454440 transmission valve body, its shuttering between shifts and clunking im afraid of the rear wheels locking up from the horror stories I have read the truck is at coulter Gmc now for exact diag but from everything I have read this is common issue for this recall that my VIN does…

2022 GMC Sierra 3500HD · Power Train · filed with NHTSA Sep 10, 2025

The contact owns a 2022 GMC Sierra 1500. The contact stated that after purchasing the vehicle and leaving the local dealer, he heard an abnormal sound with the check engine warning light illuminated. The contact drove the vehicle back to the local dealer, where it was diagnosed with needing the transmission to be replaced.

2022 GMC Sierra · Power Train · filed with NHTSA Dec 28, 2022

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

121 other manufacturer communications filed against these GM models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262567720Service campaignSep 17, 2026Certain vehicles may have received transmission mounting bolts that do not meet expected hardness specifications. Loose or failed bolts may…
N252502891-01Service campaignAug 20, 2026Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev…
N262560680Service campaignJun 10, 2026Certain vehicles may have a condition in which the bolts for the transmission control valve body may be loose or missing. Dealers will retor…
N252517790Service campaignOct 14, 2025Certain vehicles, equipped with 8L80 or 8L90 Transmissions, may have a condition in which the reaction carrier cracks. Dealers are to replac…
N242454441 -03Service campaignOct 9, 2025Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure w…
25-NA-080Service bulletinSep 4, 2025This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customer…
N252494003-01Service campaignJun 26, 2025Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have…
24-NA-262Service bulletinJun 3, 2025This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM N242454441 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242454441 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does N242454441 cover?

The manufacturer filed it against 22 model years across 3 brands (Chevrolet, GMC and Cadillac): 2021 Cadillac Escalade, 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado, 2022 Chevrolet Silverado 2500HD, 2021 Chevrolet Silverado 2500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.