Chevrolet service campaign N232421261
Chevrolet filed this with NHTSA as a service campaign dated Feb 24, 2025, received Feb 6, 2025, about the unknown or other — 2 documents under this number. It names 4 model years (2020–2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2020 – 2022 model year Chevrolet Bolt EV and 2022 model year Chevrolet Bolt EUV vehicles may have a condition in which a false diagnostic trouble code (DTC), U3636 symptom 09, is triggered. This false DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), a Reduced Propulsion message, and a charging limited to 30% State of Charge. Since this is a false DTC, it can lead to unnecessary battery pack replacements. Dealers are to reprogram the Hybrid Powertrain Control Module 2 and provide the customer with a free NACS Adapter.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N232421261 | Service campaign | Feb 24, 2025 | 11014418 | not yet checked |
| N232421261 | Service campaign | Feb 6, 2025 | 11013832 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet N232421261 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N232421261 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N232421261 cover?
The manufacturer filed it against 4 model years: 2022 Chevrolet Bolt EUV, 2022 Chevrolet Bolt EV, 2021 Chevrolet Bolt EV, 2020 Chevrolet Bolt EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.