GM bulletin 24-NA-109
What it saysThis technical bulletin provides a procedure to correct the condition of Rattle/Vibration Noise from Window Switch Area or Storage Area of Front Door Panel. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Jun 20, 2024, received Jul 11, 2024, about the structure. It names 2 model years across Chevrolet and GMC (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides a procedure to correct the condition of Rattle/Vibration Noise from Window Switch Area or Storage Area of Front Door Panel.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-109 | Service bulletin | Jun 20, 2024 | 11004389 | PDF, 203 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1086838 | Removal of Door Panel and Installation of Flocking Tape | 0.5 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2023 Colorado →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
GMC 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 200 complaints with NHTSA since 2015. 64 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there.
2023 Chevrolet Colorado · Electrical System · filed with NHTSA Dec 9, 2023 · ODI 11559287
The theft alarm has gone off five times since I purchased the vehicle in September, dealership has been noted and has been in there for it and still goes off. Display screen froze up and did not reset until I was done driving and the vehicle was turned off for a while.
2023 GMC Canyon · Electrical System · filed with NHTSA Mar 7, 2024 · ODI 11575942
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group11 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-127 | Service bulletin | May 16, 2025 | This technical bulletin provides a procedure to correct the condition of Air Inlet Panel Extension Assembly May Become Disengaged After Hood… |
| 25-NA-057 | Service bulletin | Mar 11, 2025 | This technical bulletin provides a procedure to correct the condition of Front Wheel Opening Moldings Not Flush and/or Poor Fitment. |
| 23-NA-209 | Service bulletin | Feb 26, 2025 | This technical bulletin provides a procedure to Oil Can and/or Pop Noise from Roof Area During Car Wash. |
| 05-08-51-001L | Service bulletin | Feb 20, 2025 | This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. |
| 22-NA-244 | Warranty extension | Jan 30, 2025 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr… |
| 12-08-51-002R | Service bulletin | Nov 7, 2024 | This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. |
| 12-08-51-002Q | Service bulletin | Oct 7, 2024 | This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. |
| PI0281K | Service bulletin | Jan 18, 2024 | This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody com… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-109 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-109 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-109 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Colorado, 2023 GMC Canyon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.