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Manufacturer communication · Service bulletin · 2 brands

GM bulletin 23-NA-209

What it saysThis technical bulletin provides a procedure to Oil Can and/or Pop Noise from Roof Area During Car Wash. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Feb 26, 2025, received Feb 14, 2024, about the structure — 4 documents under this number. It names 6 model years across Chevrolet and GMC (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides a procedure to Oil Can and/or Pop Noise from Roof Area During Car Wash.

Kind Service bulletin Manufacturer date Feb 26, 2025 Received by NHTSA Feb 14, 2024 Components Structure, Equipment First dated Jan 25, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-NA-209Service bulletinFeb 26, 202511015204PDF, 460 KB
23-NA-209Service bulletinFeb 8, 202511014388PDF, 460 KB
23-NA-209Service bulletinMar 18, 202410252119PDF, 52 KB
23-NA-209Service bulletinJan 25, 202410250257PDF, 958 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
15828539BOW-RF PNL2eBay Motors →
85689511LGTDNL1
19353808Fusor 2098-RIVET-DA PNL5eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
6086158Install Roof Stiffening Patches and Roof Panel Longitudinal Bow2 hrs

Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2025 Colorado →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 562 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

17 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
25-NA-127Service bulletinMay 16, 2025This technical bulletin provides a procedure to correct the condition of Air Inlet Panel Extension Assembly May Become Disengaged After Hood…
25-NA-041Service bulletinApr 9, 2025This technical bulletin provides repair information to correct a customer concern of Wireless Charger Starts Then Stops Charging.
25-NA-057Service bulletinMar 11, 2025This technical bulletin provides a procedure to correct the condition of Front Wheel Opening Moldings Not Flush and/or Poor Fitment.
25-NA-022Service bulletinMar 7, 2025This technical bulletin provides a procedure to correct the condition of Driver Window Stuck or Intermittent Operation Concerns.
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
12-08-51-002RService bulletinNov 7, 2024This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
12-08-51-002QService bulletinOct 7, 2024This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 23-NA-209 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-NA-209 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23-NA-209 cover?

The manufacturer filed it against 6 model years across 2 brands (Chevrolet and GMC): 2025 Chevrolet Colorado, 2024 Chevrolet Colorado, 2023 Chevrolet Colorado, 2025 GMC Canyon, 2024 GMC Canyon, 2023 GMC Canyon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.