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Federal filingsHome›Bulletins›Chevrolet› 23-NA-199
Manufacturer communication · Service bulletin

Chevrolet bulletin 23-NA-199

What it saysThis service bulletin provides information on Paint Concerns in the Driver or Passenger side Door Jamb Areas. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Nov 6, 2023, received Nov 22, 2023, about the structure. It names 9 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This service bulletin provides information on Paint Concerns in the Driver or Passenger side Door Jamb Areas.

Kind Service bulletin Manufacturer date Nov 6, 2023 Received by NHTSA Nov 22, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-NA-199Service bulletinNov 6, 202310245413PDF, 84 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the door for the 2024 Camaro →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 9 model years this bulletin names have filed 551 complaints with NHTSA since 2015. 10 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2020 Chevrolet Camaro. The contact stated that after opening the convertible top, the sliding door used to secure the convertible top into the rear of the vehicle malfunctioned and failed to automatically close. While attempting to manually close the door on the convertible top, the contact almost injured a finger.

2020 Chevrolet Camaro · Structure · filed with NHTSA Apr 10, 2025 · ODI 11653937

VIN: , 2023 Chevrolet Camaro Convertible, 68000 miles. Convertible top rear window glass separating from fabric. Failure at all corners. Bare glass exposed, black frit/silk screen remains on body frame. Water leak in upper right corner, lower left gap allows finger insertion. Component available for inspection in .

2023 Chevrolet Camaro · Structure · filed with NHTSA Oct 25, 2026 · ODI 11773537

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

18 other manufacturer communications filed against the Chevrolet Camaro under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIC6163DService bulletinFeb 3, 2025This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on eit…
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
PIC6470AService bulletinNov 15, 2024This Preliminary Information communicates a way to assist dealership technicians in diagnosing a Top Not Secure message on the DIC.
21-NA-290Service bulletinNov 13, 2024This service bulletin provides a procedure to correct a customer concern of a Wrinkle or Bubble in Stripe or Hood Wrap forming Around Outer…
17-NA-357Service bulletinOct 17, 2024This service bulletin provides repair information to correct a customer concern of noise or malfunction of trim door on broken quarter upper…
20-NA-168Service bulletinOct 12, 2024This service bulletin provides information on Servicing the 1LE Vinyl Hood Wrap.
24-NA-086Service bulletinJun 3, 2024This service bulletin provides information on Folding Top Service Tips to Prevent a Broken Rear Glass Assembly.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet 23-NA-199 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-NA-199 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 23-NA-199 cover?

The manufacturer filed it against 9 model years: 2024 Chevrolet Camaro, 2023 Chevrolet Camaro, 2022 Chevrolet Camaro, 2021 Chevrolet Camaro, 2020 Chevrolet Camaro, 2019 Chevrolet Camaro and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.