Chevrolet bulletin 17-NA-357
What it saysThis service bulletin provides repair information to correct a customer concern of noise or malfunction of trim door on broken quarter upper trim panel, possible convertible top inoperative. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Oct 17, 2024, received Jul 11, 2023, about the structure — 3 documents under this number. It names 9 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This service bulletin provides repair information to correct a customer concern of noise or malfunction of trim door on broken quarter upper trim panel, possible convertible top inoperative.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 17-NA-357 | Service bulletin | Oct 17, 2024 | 11010697 | PDF, 352 KB |
| 17-NA-357 | Service bulletin | Feb 6, 2024 | 10250504 | PDF, 115 KB |
| 17-NA-357 | Service bulletin | Jun 22, 2023 | 10239075 | PDF, 140 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 84797933 | X PANEL ASM-QTR UPR TR | — | eBay Motors → |
| 84797935 | COVER, F/TOP | — | eBay Motors → |
| 84237015 | X COVER, F/TOP | — | eBay Motors → |
| 84237014 | REGULATOR | — | |
| 84476776 | necessary REGULATOR | — | eBay Motors → |
| 84476777 | Bulletin No.: 17-NA-357 October, 2024 Page | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1080578 | Quarter Upper Trim AND Quarter Window Regulator Replacement | 0.9 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2024 Camaro →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 551 complaints with NHTSA since 2015. 10 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2020 Chevrolet Camaro. The contact stated that after opening the convertible top, the sliding door used to secure the convertible top into the rear of the vehicle malfunctioned and failed to automatically close. While attempting to manually close the door on the convertible top, the contact almost injured a finger.
2020 Chevrolet Camaro · Structure · filed with NHTSA Apr 10, 2025 · ODI 11653937
VIN: , 2023 Chevrolet Camaro Convertible, 68000 miles. Convertible top rear window glass separating from fabric. Failure at all corners. Bare glass exposed, black frit/silk screen remains on body frame. Water leak in upper right corner, lower left gap allows finger insertion. Component available for inspection in .
2023 Chevrolet Camaro · Structure · filed with NHTSA Oct 25, 2026 · ODI 11773537
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group18 other manufacturer communications filed against the Chevrolet Camaro under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 05-08-51-001L | Service bulletin | Feb 20, 2025 | This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. |
| PIC6163D | Service bulletin | Feb 3, 2025 | This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on eit… |
| 22-NA-244 | Warranty extension | Jan 30, 2025 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr… |
| PIC6470A | Service bulletin | Nov 15, 2024 | This Preliminary Information communicates a way to assist dealership technicians in diagnosing a Top Not Secure message on the DIC. |
| 21-NA-290 | Service bulletin | Nov 13, 2024 | This service bulletin provides a procedure to correct a customer concern of a Wrinkle or Bubble in Stripe or Hood Wrap forming Around Outer… |
| 20-NA-168 | Service bulletin | Oct 12, 2024 | This service bulletin provides information on Servicing the 1LE Vinyl Hood Wrap. |
| 24-NA-086 | Service bulletin | Jun 3, 2024 | This service bulletin provides information on Folding Top Service Tips to Prevent a Broken Rear Glass Assembly. |
| PI0281K | Service bulletin | Jan 18, 2024 | This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody com… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 17-NA-357 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 17-NA-357 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 17-NA-357 cover?
The manufacturer filed it against 9 model years: 2024 Chevrolet Camaro, 2023 Chevrolet Camaro, 2022 Chevrolet Camaro, 2021 Chevrolet Camaro, 2020 Chevrolet Camaro, 2019 Chevrolet Camaro and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 14 Feb 2017 — the build date is on the certification label in the driver’s door jamb.