GM bulletin 23-NA-071
What it saysThis service bulletin provides repair information for an Engine Control Module Service Update to correct a customer concern of a MIL Illuminated in DIC with DTCs Set. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Dec 14, 2023, received May 4, 2023, about the engine — 2 documents under this number. It names 2 model years across Chevrolet and GMC (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides repair information for an Engine Control Module Service Update to correct a customer concern of a MIL Illuminated in DIC with DTCs Set.
Trouble codes it names: P0402 P049C P054E P1089 P140C P149A P2203 P22A1 P23AF P242B P2459 P2463 P261F all 13 read from the document itself; NHTSA’s summary names none
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-NA-071 | Service bulletin | Dec 14, 2023 | 10247529 | PDF, 133 KB |
| 23-NA-071 | Service bulletin | Apr 14, 2023 | 10235662 | PDF, 133 KB |
What the document itself lists
The manufacturer titles it “Engine Control Module Service Update for MIL Illuminated on DIC with DTC’ s Set”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2889528 | 2023 LZ0 Software Update One for MIL Illuminated | 0.3 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the engine control module (ecu/ecm) for the 2023 Silverado →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
GMC 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 901 complaints with NHTSA since 2015. 544 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Chevrolet Silverado, the 30 owners who gave an odometer reading for Engine reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Truck has died going down the road at 40mph. Also have electrical issues with radio..running boards opening going down the road. No sound from radio, signals ...no connections to google on star lost. Radio screen half of screen shuts off. Front crash sensors go off with noting in front of vehicle...loss of cameras no connection.
2023 GMC Sierra · Electrical System · filed with NHTSA Sep 16, 2023 · ODI 11544881
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded.
2023 Chevrolet Silverado · Engine · filed with NHTSA Jun 6, 2024 · ODI 11592815
Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it
2023 Chevrolet Silverado · Electrical System · filed with NHTSA Nov 19, 2023 · ODI 11555917
In depth: 2023 Chevrolet Silverado engine problems → · 2023 Chevrolet Silverado electrical problems → · 2023 GMC Sierra engine problems → · 2023 GMC Sierra electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group162 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262576260 | Service campaign | Oct 15, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust le… |
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262548050 | Service campaign | Apr 24, 2026 | Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L… |
| N252494003-02 | Service campaign | Jan 21, 2026 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| 25-NA-339 | Service bulletin | Nov 6, 2025 | Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s… |
| N252508341 | Service campaign | Sep 16, 2025 | Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic… |
| N252508340 | Service campaign | Sep 16, 2025 | Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfun… |
| 24-NA-241 | Service bulletin | Sep 6, 2025 | This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 23-NA-071 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-NA-071 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 23-NA-071 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado, 2023 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.