Chevrolet bulletin 23-NA-052
What it saysThis informational bulletin provides a comparison sheet for the techs to aid while performing a transfer case teardown, if its cost efficient to repair or replace the t-case . NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Mar 15, 2024, received Apr 14, 2023, about the power train — 2 documents under this number. It names 8 model years (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis informational bulletin provides a comparison sheet for the techs to aid while performing a transfer case teardown, if its cost efficient to repair or replace the t-case .
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-NA-052 | Service bulletin | Mar 15, 2024 | 10251922 | PDF, 69 KB |
| 23-NA-052 | Service bulletin | Mar 24, 2023 | 10234161 | PDF, 1,427 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Chevrolet 6500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 4,232 complaints with NHTSA since 2015. 1,231 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Chevrolet Silverado, the 106 owners who gave an odometer reading for Power Train reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the service transmission warning light was illuminated. The contact stated that the shift selector had seized. The contact called the local dealer where a service appointment was scheduled but the vehicle was not yet diagnosed nor repaired.
2022 Chevrolet Silverado · Power Train · filed with NHTSA Nov 15, 2022 · ODI 11493698
I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle.
2023 Chevrolet Silverado · Power Train · filed with NHTSA Dec 9, 2023 · ODI 11559244
The contact owned a 2024 Chevrolet Silverado EV. The contact stated that when idle, the vehicle would hesitate before accelerating. Continuing to drive at approximately 55 MPH, the accelerator was released, and the vehicle continued to accelerate.
2024 Chevrolet Silverado · Power Train · filed with NHTSA Nov 18, 2025 · ODI 11700039
In depth: 2024 Chevrolet Silverado transmission and drivetrain problems → · 2023 Chevrolet Silverado transmission and drivetrain problems → · 2022 Chevrolet Silverado transmission and drivetrain problems → · 2021 Chevrolet Silverado transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group89 other manufacturer communications filed against these Chevrolet models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252502891-01 | Service campaign | Aug 20, 2026 | Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev… |
| N252517790 | Service campaign | Oct 14, 2025 | Certain vehicles, equipped with 8L80 or 8L90 Transmissions, may have a condition in which the reaction carrier cracks. Dealers are to replac… |
| N242454441 -03 | Service campaign | Oct 9, 2025 | Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure w… |
| 25-NA-080 | Service bulletin | Sep 4, 2025 | This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customer… |
| N252494003-01 | Service campaign | Jun 26, 2025 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| N242483540-01 | Service campaign | May 21, 2025 | Certain vehicles listed above may have a condition in which the transmission may not shift properly. Dealers are to replace the transmission… |
| 22-NA-182 | Service bulletin | May 16, 2025 | This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shi… |
| 24-NA-133 | Service bulletin | May 14, 2025 | This informational bulletin provides information on Wheel Drive Shaft Retention Snap Ring Design Change. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 23-NA-052 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-NA-052 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 23-NA-052 cover?
The manufacturer filed it against 8 model years: 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado, 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.