GM bulletin 19-NA-200
What it saysThis service bulletin provides a repair procedure to correct a customer concern of start/stop inoperative, MIL illuminated w/DTC P2797. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Mar 11, 2025, received May 6, 2023, about the electrical system — 2 documents under this number. It names 19 model years across Chevrolet and Buick (2019–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Buick.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides a repair procedure to correct a customer concern of start/stop inoperative, MIL illuminated w/DTC P2797.
Trouble codes it names: P2797
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 19-NA-200 | Service bulletin | Mar 11, 2025 | 11016943 | PDF, 133 KB |
| 19-NA-200 | Service bulletin | Apr 28, 2023 | 10235801 | PDF, 75 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 24297279 | AUX FLUID | 1 | eBay Motors → |
| 24298763 | TRNS WRG | 1 | eBay Motors → |
| 19355873 | — | — | |
| 19355874 | — | — | |
| 93747663 | — | — |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 13 model years
Buick 6 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 19 model years this bulletin names have filed 1,784 complaints with NHTSA since 2015. 866 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Chevrolet Malibu, the 23 owners who gave an odometer reading for Power Train reported it at a median of 39,737 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
MY 2023 CHEVY MALIBU HAS A MISSING TURBOCHARGER SCREW THAT RANDOMLY CAME OFF FROM UNDER A METAL PLATE ON ITS OWN, GMC HAS A RECALL ON 2022 -2023 CHEY MALIBU WITH TURBO CHARGER ISSUES BUT THEY WONT COVER MINES BECAUSE IT DIDNT COME FROM A CERTIAN FACTORY ALTHOUGH THEY KNOW A HELL OF ALOT OF CHEVY MALIBU OWNERS HAVE TURBO CHARGER ISSUES…
2023 Chevrolet Malibu · Electrical System · filed with NHTSA Feb 11, 2026
On 4/14 with only 21 miles on the odometer in this newly purchased car the entire transmission failed, per the dealership because of a “leaking valve”. The check engine light came on after the car was jumpy and then the car refused to speed up on an extremely busy street and began locking up, putting us at serious risk of an accident.
2025 Chevrolet Trailblazer · Power Train · filed with NHTSA May 19, 2025
The esc light came on, air conditioner fan speed went high then low and my screen flickered out momentarily. The esc light came on three more times, 10-15 seconds each time with no lights remaining on after and no other changes. The next time I drove, when turning the esc light came on and the steering locked up for about 5 seconds
2025 Chevrolet Malibu · Electrical System · filed with NHTSA Aug 6, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group125 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-227 | Service bulletin | Nov 4, 2025 | This technical bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM. |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 23-NA-119 | Service bulletin | Sep 3, 2025 | This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is… |
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| PIE0829A | Service bulletin | Jun 5, 2025 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the liftgate not ope… |
| 22-NA-083 | Service bulletin | May 17, 2025 | This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty. |
| 23-NA-151 | Service bulletin | May 16, 2025 | This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. |
| PIE0753I | Service bulletin | May 15, 2025 | This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and Buick, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 19-NA-200 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 19-NA-200 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 19-NA-200 cover?
The manufacturer filed it against 19 model years across 2 brands (Chevrolet and Buick): 2025 Buick Encore, 2024 Buick Encore, 2023 Buick Encore, 2022 Buick Encore, 2021 Buick Encore, 2020 Buick Encore and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.