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Federal filingsHome›Bulletins›Chevrolet› 16-NA-369
Manufacturer communication · Service bulletin

Chevrolet bulletin 16-NA-369

What it saysThis informational bulletin provides information on what parts need to be installed during PDI and what parts are to be installed by the customer. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Oct 11, 2023, received May 21, 2018, about the equipment — 3 documents under this number. It names 8 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This informational bulletin provides information on what parts need to be installed during PDI and what parts are to be installed by the customer.

Kind Service bulletin Manufacturer date Oct 11, 2023 Received by NHTSA May 21, 2018 Components Equipment, Suspension First dated Nov 10, 2016

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
16-NA-369Service bulletinOct 11, 202310244340PDF, 359 KB
16-NA-369Service bulletinMay 31, 202210213540PDF, 410 KB
16-NA-369Service bulletinNov 10, 201610137978not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the subframe/mounting bracket for the 2024 Camaro →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chevrolet files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 410 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

46 other manufacturer communications filed against the Chevrolet Camaro under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
PIP5601BService bulletinJul 18, 2025This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challe…
17-NA-073Service bulletinMar 5, 2025This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
17-NA-331Service bulletinJan 17, 2025Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temp…
22-NA-038Service bulletinDec 14, 2024This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
18-NA-263Service bulletinDec 14, 2024This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations…
24-NA-040Service bulletinOct 11, 2024This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Centr…
23-NA-154Service bulletinOct 2, 2024This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
23-NA-219Service bulletinSep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet 16-NA-369 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 16-NA-369 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 16-NA-369 cover?

The manufacturer filed it against 8 model years: 2024 Chevrolet Camaro, 2023 Chevrolet Camaro, 2022 Chevrolet Camaro, 2021 Chevrolet Camaro, 2020 Chevrolet Camaro, 2019 Chevrolet Camaro and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.