Cadillac bulletin PIT5855H
What it saysThis Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Sep 11, 2024, about the seats. It names 8 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is instructed to inspect the wiring harness that goes to the passenger seat back blower motor for chaffing on the seat frame. If chaffing is found the technician is instructed to repair the damaged circuits and reroute the harness.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT5855H | Service bulletin | Sep 11, 2024 | 11007701 | PDF, 30 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 112 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group7 other manufacturer communications filed against these Cadillac models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-101 | Service bulletin | Nov 7, 2024 | This technical bulletin provides repair information to correct a customer concern of 60/40 Seat Position Gap. |
| PIT6180 | Service bulletin | Aug 13, 2024 | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
| 06-00-89-029V | Service bulletin | May 1, 2024 | This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, V… |
| PIE0773A | Service bulletin | Jan 16, 2024 | This engineering information (EI) s requesting information from technicians to perform the check list provided and contact the engineer list… |
| PIE0773 | Service bulletin | Dec 21, 2023 | This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis… |
| PIE0749A | Service bulletin | Aug 16, 2023 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to having a squeak, rat… |
| PIE0749 | Service bulletin | May 12, 2023 | This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIT5855H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5855H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT5855H cover?
The manufacturer filed it against 8 model years: 2024 Cadillac XT5, 2023 Cadillac XT5, 2022 Cadillac XT5, 2021 Cadillac XT5, 2024 Cadillac XT6, 2023 Cadillac XT6 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.