GM bulletin PIE0749A
What it saysThis engineering information (EI) closure ends the need for gathering further information from technicians in regard to having a squeak, rattle and/or creak type noise heard from the second row-seat area. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Aug 16, 2023, received Sep 15, 2023, about the seats. It names 8 model years across Chevrolet, GMC and Cadillac (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
Get the next GM bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis engineering information (EI) closure ends the need for gathering further information from technicians in regard to having a squeak, rattle and/or creak type noise heard from the second row-seat area.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIE0749A | Service bulletin | Aug 16, 2023 | 10242257 | PDF, 56 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
GMC 2 model years
Cadillac 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new GM bulletins for one of these models
A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 241 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group16 other manufacturer communications filed against these GM models under the same component group (seats), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262558680 | Service campaign | Sep 1, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 3rd row head restraints may not lock in the… |
| 24-NA-140 | Service bulletin | Nov 8, 2024 | This technical bulletin provides repair information to correct a customer concern of One or Both 3rd Row Headrests will not Fold Down Preven… |
| 24-NA-101 | Service bulletin | Nov 7, 2024 | This technical bulletin provides repair information to correct a customer concern of 60/40 Seat Position Gap. |
| PIT6239 | Service bulletin | Oct 25, 2024 | This Preliminary information communicates that a vehicle may be encountered that is equipped with heated seats but there will be no buttons… |
| PIT6184F | Service bulletin | Oct 25, 2024 | This Preliminary information communicates a vehicle may be encountered with a third row seat that will not fold. The technician is advised t… |
| PIT6184E | Service bulletin | Oct 24, 2024 | This Preliminary information communicates a vehicle may be encountered with a third row seat that will not fold. The technician is advised t… |
| PIT6184D | Service bulletin | Oct 21, 2024 | This Preliminary information communicates a vehicle may be encountered with a third row seat that will not fold. The technician is advised t… |
| PIT6184C | Service bulletin | Sep 11, 2024 | This Preliminary information communicates a vehicle may be encountered with a third row seat that will not fold. The technician is advised t… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIE0749A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIE0749A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIE0749A cover?
The manufacturer filed it against 8 model years across 3 brands (Chevrolet, GMC and Cadillac): 2023 Cadillac XT5, 2022 Cadillac XT5, 2023 Cadillac XT6, 2022 Cadillac XT6, 2023 Chevrolet Blazer, 2022 Chevrolet Blazer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.